2010 INFINITI EX35 — Problems, Recalls & Safety Data
N/A
Safety Rating
19
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2010 INFINITI EX35
The 2010 INFINITI EX35 has received a total of 19 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. 7 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (2 complaints), Power Trainmanual Transmission (2 complaints), and Steering (2 complaints).
Recalls for the 2010 INFINITI EX35
NHTSA has recorded 1 recall for the 2010 INFINITI EX35, potentially affecting up to 110 vehicles.
Recall 09E050000 — EQUIPMENT
| 110 vehicles affected
Defect: CURT IS RECALLING CERTAIN CLASS 1 RECEIVER HITCHES, P/N 11500, MANUFACTURED BETWEEN MARCH 26, 2008 AND MARCH 12, 2009, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON MODEL YEAR 2008 THROUGH 2010 NISSAN INFINITI EX35 VEHICLES. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE BUMPER STRUCTURE OF THE VEHICLE MAY PULL AWAY FROM THE VEHICLE FRAME.
Consequence: A VEHICLE CRASH CAN OCCUR SHOULD THE TOWED VEHICLE SEPARATE FROM THE TOWING VEHICLE WHILE IN OPERATION.
Remedy: CURT MFG WILL NOTIFY OWNERS AND REPLACE THE HITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT CURT MFG TOLL-FREE AT 1-800-738-7213.
View full details →Owner Complaints for the 2010 INFINITI EX35
19 complaints have been filed with NHTSA for the 2010 INFINITI EX35. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Power Trainmanual Transmission | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.
The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.
The contact owns a 2010 Infiniti EX Journey. The contact stated that on several occasions when the vehicle was started and when driving at various speeds the speed odometer did not. The vehicle was taken to a dealer where it was diagnosed that the instrument cluster panel needed to be replaced. The vehicle was not replaced. The manufacturer was not notified of the failure. The failure mileage was 159,041.
MY DASHBOARD IS "MELTING." IT'S STICKY AND GOOEY, EMITS CHEMICAL FUMES, AND PROJECTS A GLARE OF TINY DOTS ALL OVER MY WINDSHIELD. I BEGAN NOTICING THIS AT BEGINNING 2019. DEALER SAID NOTHING THEY CAN DO (TOLD ME TO PUT A PIECE OF CARPET ON TOP OF IT). INFINITI CONSUMER AFFAIRS SAID NOTHING THEY CAN DO (OCT 22, 2019) I CALLED AND EMAILED. I PARK IN MY GARAGE, AND IF IN A LOT, I USE A WINDSHIELD COVER. YOU CAN'T SEE IT IN A PHOTO, IT'S THE TOUCH, SMELL, AND GLARE. I BEGAN SUFFERING RESPIRATORY ISSUES FIRST TIME IN MY LIFE, AND IT IS NOT SAFE TO DRIVE BECAUSE IT LOOKS LIKE YOU'RE LOOKING OUT OF A WINDSHIELD COVERED IN TINY DOTS. *TR
I AM WRITING THIS EMAIL DUE TO A LIFE THREATENING INCIDENT WHILE DRIVING MY 2010 INFINITI EX35(VIN:[XXX]). I WAS DRIVING THE VEHICLE ON ROUTE US1 AROUND 45-50 MILES PER HOUR WHEN THE STEERING WHEEL GOT STUCK AND WOULD NOT MOVE. I WAS IN THE FIRST LANE OF A 3 LANE ROAD AND WITH LOT OF DIFFICULTY WAS ABLE TO STOP IT ON THE SHOULDER. THIS WAS REALLY CRAZY THAT THE STEERING WHEEL COULD GET STUCK WHILE DRIVING THE CAR. I COULD HAVE GOT KILLED OR COULD HAVE KILLED SOME ONE DUE TO THIS ISSUE. I CALLED THE SERVICE CENTER AND THEY SAID THAT THE POWER WOULD HAVE GOT LOST AND HENCE THE STEERING WHEEL GOT STUCK. I ASKED IF THEY COULD TOW THE VEHICLE AND THEY MENTIONED THEY COULD NOT TOW THE VEHICLE AND IT WAS MY RESPONSIBILITY. I AM REALLY SURPRISED BY SUCH A POOR LACK OF SERVICE BY YOUR SERVICE CENTER WHERE I ACTUALLY BOUGHT THE CAR. ANYWAYS I AM TOO SCARED TO DRIVE THE VEHICLE AGAIN AND WOULD LIKE MY FULL MONEY BACK SO THAT I CAN BUY A DIFFERENT MODEL CAR. I HAVE TOWED THE CAR TO THE RAY CATENA INFINITI SERVICE CENTER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Safety Rating for the 2010 INFINITI EX35
NHTSA has not yet tested the 2010 INFINITI EX35 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 INFINITI EX35
Nissan North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2010 INFINITI EX35. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB10-007B — VEHICLE SPEED CONTROL
VOLUNTARY SERVICE CAMPAIGN 2010 EX35; INTELLIGENT CRUISE CONTROL Service Campaign ID # P0301 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P0301. ï· Discard all previous versions of ITB10-007.
ITB14021B — POWER TRAIN
SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and must be programmed (not reprogrammed) and then configured after they are installed. When ordering a replacement A/T or control...
ITB10017D — EQUIPMENT:ELECTRICAL
SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure....
ITB11066E — FUEL SYSTEM, GASOLINE
SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This...
ITB-11-046 — ELECTRICAL SYSTEM:SOFTWARE
INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE
ITB-10-007A — ELECTRICAL SYSTEM:SOFTWARE
INFINITI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MODEL VEHICLES FOR THE INTELLIGENT CRUISE CONTROL (ICC) SYSTEM. ON THE AFFECTED VEHICLES, DUE TO A SOFTWARE IRREGULARITY, THE ICC MAY TURN OFF INAPPROPRIATELY. CSC LETTER WAS REC'D. *PE
ITB-10-007A — VEHICLE SPEED CONTROL:CRUISE CONTROL
INFINITI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MODEL VEHICLES FOR THE INTELLIGENT CRUISE CONTROL (ICC) SYSTEM. ON THE AFFECTED VEHICLES, DUE TO A SOFTWARE IRREGULARITY, THE ICC MAY TURN OFF INAPPROPRIATELY. CSC LETTER WAS REC'D. *PE
NHTSA Investigations for the 2010 INFINITI EX35
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI EX35
- 2007 INFINITI EX35 — 0 complaints
- 2008 INFINITI EX35 — 54 complaints
- 2009 INFINITI EX35 — 13 complaints
- 2010 INFINITI EX35 (current)
- 2011 INFINITI EX35 — 8 complaints
- 2012 INFINITI EX35 — 8 complaints
- 2013 INFINITI EX35 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints