2016 INDIAN CHIEF DARK HORSE Electrical System Problems

This vehicle has an issue with the gear position switch, which causes the wrong gear to display on the info screen intermittently. Sometimes at highway speed, with cruise control engaged, the bike will think it's in neutral, which cancels the cruise abruptly. The bike has been in for service for this issue many times, including a recall, but the issue persists, and the manufacturer has no more interest in trying to fix it on their dime. This is a huge safety issue and I think they should continue to pay to service the bike until this problem is fixed once and for all.

M/C WAS PARKED, KICKSTAND DOWN, ENGINE OFF, TRANSMISSION IN FIRST GEAR. BEFORE STARTING, ELECTRICAL ON/OFF BUTTON, LOCATED ON GAS TANK, WAS ENGAGED. GEAR IDENTIFICATION LIGHT SHOWED FIRST GEAR, CLUTCH LEVER RETRACTED, TRANSMISSION FOOT PEG WAS SHIFTED INTO NEUTRAL, LIGHT SHOWED NEUTRAL. ENGINE START BUTTON, LOCATED NEAR RIGHT HAND CONTROL, WAS ACTIVATED. ENGINE STARTED, M/C MOVED FORWARD AT RAPID SPEED, CAUSING THE RIDER TO RELEASE HOLD OF HANDLEBARS. RIDER IS EVENTUALLY ABLE TO REACH AND DEPRESS THE ELECTRICAL ON/OFF BUTTON, TURNING OFF THE ENGINE. THE M/C CONTINUES FORWARD AT SPEED, FALLS TO ITS RIGHT AND SLAMS THE RIDER AGAINST THE PARKING LOT ASPHALT PAVEMENT. THE M/C RIGHTS ITSELF, CONTINUES FORWARD, FALLS TO ITS LEFT SIDE THROWING THE RIDER TO THE PAVEMENT. RIDER SUSTAINED A CONCUSSION, ONE BROKEN RIB, BROKEN COLLARBONE, COLLAPSED LUNG ON HIS RIGHT SIDE. RIDER WAS WEARING A FULL FACE HELMET, PADDED MOTORCYCLE JACKET, PADDED MOTORCYCLE PANTS, PADDED RIDING...