2020 INDIAN CHALLENGER — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
2
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2020 INDIAN CHALLENGER
The 2020 INDIAN CHALLENGER has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE. 14 technical service bulletins have been issued by Indian Motorcycle Company for this model year. The most commonly reported problem area is the Service Brakes (1 complaint).
Recalls for the 2020 INDIAN CHALLENGER
NHTSA has recorded 2 recalls for the 2020 INDIAN CHALLENGER, potentially affecting up to 12,264 vehicles.
Recall 24V069000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 11,648 vehicles affected
Defect: Indian Motorcycle Company (Indian) is recalling certain 2020-2022 Challenger, Challenger Dark Horse, Challenger Limited, 2022 Challenger Dark Horse Icon, Challenger Elite, FTR 1200, FTR 1200 Rally, FTR 1200 S, FTR 1200 R Carbon, Pursuit Dark Horse, Challenger JD Limited Edition, Pursuit Limited Icon, Pursuit Dark Horse Premium, Pursuit Limited, Pursuit Limited Premium, 2019-2020 FTR 1200 S, FTR 1200, and 2020...
Consequence: Unintended illumination of the brake lights may create confusion for the drivers following the motorcycle, increasing the risk of a crash.
Remedy: Dealers will update the ABS module software, free of charge. Owner notification letters were mailed March 1, 2024. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-03.
View full details →Recall 20V182000 — ENGINE
| 616 vehicles affected
Defect: Indian Motorcycle Company (Indian) is recalling certain 2020 Challenger motorcycles. The engine output shaft bearing may not have been sufficiently lubricated during assembly, possibly resulting in bearing failure at very low mileage.
Consequence: Engine output shaft bearing failure could cause a sudden loss of power, increasing the risk of a crash.
Remedy: Indian will notify owners, and dealers will lubricate the output shaft bearings on motorcycles with less than 50 miles on the odometer, free of charge. Motorcycles with greater than 50 miles will not require a repair, and can either be...
View full details →Owner Complaints for the 2020 INDIAN CHALLENGER
2 complaints have been filed with NHTSA for the 2020 INDIAN CHALLENGER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The Motorcycle has a terrible wobble at various speeds and can be felt in the handle bars when lightly holding on. But if you let go to adjust something the bars shake back and forth at a rapid speed and is very scary. I have had Polaris engineers and the local Indian Dealership try to fix the issue with various suggestions with no effect to make it better. My polling from the nation of owners shows between 5 and 10 percent have this issue. Its not an isolated case. There are many that have not had any issue. The problem starts at zero miles on bike with zero modifications. I have several videos.
I PICKED UP MY BRAND NEW 2020 INDIAN MOTORCYCLE ON JULY 2, 2020 AND BROUGHT IT HOME. LATER THAT NIGHT I TOOK A RIDE AND I WAS ON THE BELT PARKWAY W/B WHEN I FELT SOMETHING FALL NEAR MY LEFT FOOT. THEN SOMETHING ELSE FELL NEAR MY LEFT FOOT. I GOT OFF AT EXIT 14 TO INSPECT THE MOTORCYCLE AND DISCOVERED THAT I HAD NO REAR BRAKES, AND I COULD SMELL BURNING OIL. I NOTIFIED THE DEALER VIA EMAIL, AND THE NEXT DAY THEY PICKED UP THE MOTORCYCLE TO EXAMINE IT. THEY FOUND THAT THE REAR BRAKES HAD FALLEN OFF THE MOTORCYCLE AND THE CABLES WAS SHREDDED. THE DEALER SWITCH OUT THE DEFECTIVE MOTORCYCLE FOR A NEW ONE OFF THE FLOOR.
Safety Rating for the 2020 INDIAN CHALLENGER
NHTSA has not yet tested the 2020 INDIAN CHALLENGER in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INDIAN CHALLENGER
Indian Motorcycle Company has issued 14 technical service bulletins (TSBs) for the 2020 INDIAN CHALLENGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ISA-24-02 — ELECTRICAL SYSTEM
Indian Motorcycle has developed an updated Engine Control Module (ECM) calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger / Pursuit motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of...
ISA-22-01 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Indian Motorcycle has developed an updated ECM calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of the fuel level and expected...
01IND2021-11-04 — EQUIPMENT:OTHER:LABELS
Miscellaneous issues with Indian Challengers have been resolved by replacing the key fob battery.
01IND2021-06-23 — ELECTRICAL SYSTEM
Excessive Parasitic Draw
02IND2021-05-18 — ELECTRICAL SYSTEM
We have identified on model year (MY) 2020 and 2021 Challengers an Anti-Theft fault populates as the bike powers up and the fault goes historic prior to the Ride Command unit booting up.
I-21-04-01 — ELECTRICAL SYSTEM
For international models, Indian Motorcycle has introduced new software for the Ride Command 7 inch display. This update includes the improved keyboards and keyboard support.
I-21-01 — ELECTRICAL SYSTEM
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if uncorrected.
I-21-01 Email — ELECTRICAL SYSTEM
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if uncorrected.
IDH-20-01 R02 — EQUIPMENT
Indian Motorcycles concluded their investigation and found no concerns regarding the vehicles on this Dealer Hold. The Stop Sale hold has been lifted for the listed vehicles.
I-20-01 R02 — ELECTRICAL SYSTEM
Indian Motorcycle Technical Service has received isolated reports of Challenger motorcycles exhibiting poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an updated ECU calibration and throttle body inspection procedure to correct this issue on affected motorcycles.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2020 INDIAN CHALLENGER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INDIAN CHALLENGER
- 2020 INDIAN CHALLENGER (current)
- 2021 INDIAN CHALLENGER — 0 complaints
- 2022 INDIAN CHALLENGER — 1 complaint
- 2023 INDIAN CHALLENGER — 0 complaints
- 2024 INDIAN CHALLENGER — 0 complaints
Other INDIAN Models
- INDIAN CHIEF — 98 total complaints
- INDIAN SCOUT — 65 total complaints
- INDIAN ROADMASTER — 33 total complaints
- INDIAN CHIEFTAIN — 19 total complaints
- INDIAN CHIEF VINTAGE — 18 total complaints
- INDIAN SPIRIT — 15 total complaints
- INDIAN CHIEF DARK HORSE — 13 total complaints
- INDIAN SCOUT BOBBER — 12 total complaints