2011 IC BUS BE — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
13
Recalls
6
Service Bulletins
1
Investigation
Overview of the 2011 IC BUS BE
The 2011 IC BUS BE has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with SEAT BELTS, EQUIPMENT ADAPTIVE/MOBILITY. 6 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2011 IC BUS BE
NHTSA has recorded 13 recalls for the 2011 IC BUS BE, potentially affecting up to 61,140 vehicles.
Recall 19V478000 — SEAT BELTS
| 1,035 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2011 IC Bus BE, CE, and RE school buses equipped with certain non-retractable passenger two-point seat belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.
Consequence: The seat belt may not easily buckle, increasing the risk of an injury in the event of a crash.
Remedy: Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued owners an interim notification on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825.
View full details →Recall 15V868000 — EQUIPMENT ADAPTIVE/MOBILITY
| 4,784 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that...
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began...
View full details →Recall 14V692000 — EQUIPMENT ADAPTIVE/MOBILITY
| 4,784 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29,...
View full details →Recall 13V308000 — SEATS
| 22,264 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail...
Consequence: In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's...
View full details →Recall 12V059000 — SEATS
| 677 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC BUS BE AND CE AND CERTAIN MODEL YEAR 2012 RE SCHOOL BUSES MANUFACTURED FROM APRIL 8, 2010 THROUGH JULY 1, 2011, EQUIPPED WITH C. E. WHITE SEAT CUSHIONS. THE SELF-LATCHING MECHANISM USED TO RETAIN THE SEAT CUSHION TO THE FRAME MAY NOT ACTIVATE. THUS, THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS...
Consequence: IF THE SEAT CUSHION IS NOT SECURELY LATCHED TO THE SEAT STRUCTURE, THE SEAT COULD BECOME DISLODGED, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANTS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. OWNERS MAY CONTACT NAVISTAR AT 260-461-1890.
View full details →Recall 11V427000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 15,457 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE SCHOOL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE AND THE INSTALLATION OF THE TIE STRAPS TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. REPAIRS WILL BE PERFORMED FREE...
View full details →Recall 11V428000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 73 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE COMMERCIAL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE. TIE STRAPS WILL BE INSTALLED TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. THESE REPAIRS WILL BE PERFORMED FREE OF...
View full details →Recall 11V375000 — STRUCTURE:BODY:DOOR
| 70 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2012 IC BE, CE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 1, 2006, THROUGH MAY 2, 2011. THE REFLECTIVE TAPE FOR THE REAR EXIT DOOR MAY NOT HAVE BEEN TOTALLY COMPLETED. ACCORDINGLY, THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND...
Consequence: THIS NONCOMPLIANCE MAY REDUCE CONSPICUITY OF THE REAR DOOR, REDUCING THE ABILITY OF EMERGENCY PERSONNEL TO IDENTIFY AND GAIN ACCESS TO THE REAR EXIT DURING AN EMERGENCY, POSSIBLY INCREASING THE OCCUPANT'S RISK OF PERSONAL INJURY OR DEATH DURING AN EMERGENCY.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE BUSES AND ADD REFLECTIVE TAPE IF NECESSARY. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V290000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
| 3,375 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC AC, BE, CE, HC AND INTERNATIONAL 4300, AND TERRASTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 25, 2010, THROUGH APRIL 4, 2011, AND EQUIPPED WITH A MAXXFORCE 7 ENGINE. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM POSSIBLY RESULTING IN ENGINE HARD START,...
Consequence: ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE RETURN FUEL VALVE CAP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V291000 — FUEL SYSTEM, GASOLINE:DELIVERY
| 2,026 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC CE AND BE SCHOOL BUSES MANUFACTURED FROM MAY 27, 2010, THROUGH MARCH 8, 2011, EQUIPPED WITH MAXXFORCE 7 ENGINES. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF, ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM, POSSIBLY RESULTING IN ENGINE HARD START, NO START, OR STALL CONDITIONS.
Consequence: ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE RETURN FUEL VALVE CAP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT AUGUST 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 10V256000 — EQUIPMENT ADAPTIVE/MOBILITY
| 1,492 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN...
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY...
View full details →Recall 10V104000 — SERVICE BRAKES, HYDRAULIC
| 87 vehicles affected
Defect: NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, HC, AND BE COMMERCIAL BUSES AND INTERNATIONAL 1300, 3200, 3300, 4100, 4200, 4300, 4400, AND MXT TRUCKS MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED...
Consequence: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
View full details →Recall 10V103000 — SERVICE BRAKES, HYDRAULIC
| 5,016 vehicles affected
Defect: NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, BE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.
Consequence: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE BUSES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
View full details →Owner Complaints for the 2011 IC BUS BE
No complaints have been filed with NHTSA for the 2011 IC BUS BE.
Safety Rating for the 2011 IC BUS BE
NHTSA has not yet tested the 2011 IC BUS BE in its New Car Assessment Program.
Technical Service Bulletins for the 2011 IC BUS BE
NAVISTAR, INC has issued 6 technical service bulletins (TSBs) for the 2011 IC BUS BE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK2200020 — EQUIPMENT
Service and Support Information For The ESPAR Auxiliary Fuel Fired Heater Field Service Kit (P/N 2592385C91); only bus models equipped with VT365 or MaxxForce 7 engines.
AFC12941 — ENGINE AND ENGINE COOLING
Engine Warning Light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the Under Valve Cover (UVC) Injector Harness.
IK1200636 — ENGINE AND ENGINE COOLING
EPA 2010 MaxxForce 7 Engine Calibration Releases
BIN-12120 — EQUIPMENT
NAVISTAR: CERTAIN BUSES, THE PROPSHAFT GUARD IS LOCATED INCORRECTLY AND NEEDS NEW BRACKETS INSTALLED ON TOP OF OLD BRACKETS AND BOLTED TOGETHER WITH TWO NEW 1/2 IN. BOLTS AND NUTS. *PE
AFC-11911 — ELECTRICAL SYSTEM:STARTER ASSEMBLY
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.THERE MAY BE EXCESSIVE ENGINE NOISE AT IDLE OR NO START. *RM
AFC-G-11903 — ELECTRICAL SYSTEM:SOFTWARE
IC CORP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSTALLATION OF NEW ENGINE SOFTWARE FOR THE ECM. *RM
NHTSA Investigations for the 2011 IC BUS BE
NHTSA has opened 1 investigation into potential safety defects in the 2011 IC BUS BE.
Other Model Years of the IC BUS BE
- 2007 IC BUS BE — 0 complaints
- 2008 IC BUS BE — 0 complaints
- 2009 IC BUS BE — 0 complaints
- 2010 IC BUS BE — 0 complaints
- 2011 IC BUS BE (current)
- 2012 IC BUS BE — 0 complaints
- 2013 IC BUS BE — 0 complaints
- 2014 IC BUS BE — 0 complaints
- 2015 IC BUS BE — 0 complaints
- 2016 IC BUS BE — 1 complaint
Other IC BUS Models
- IC BUS CE — 23 total complaints
- IC BUS CESB — 20 total complaints
- IC BUS PB105 — 11 total complaints
- IC BUS CASB — 4 total complaints
- IC BUS RESB — 4 total complaints
- IC BUS CE SBUS — 2 total complaints
- IC BUS FECB — 1 total complaint
- IC BUS RE — 1 total complaint