2013 HYUNDAI VELOSTER Engine And Engine Cooling Problems

The contact owns a 2013 Hyundai Veloster. The contact stated while driving 15 mph, there was an abnormal sound coming from the engine compartment. The contact pulled over to inspect the vehicle and became aware that the intake manifold was fractured into two pieces. The vehicle was driven to the residence. The vehicle was not diagnosed nor repaired. The contact stated no warning light was illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 98,931.

WHEN I WASH MY CAR I LIKE TO WIPE DOWN THE ENGINE AND THE INNER PART OF THE FRONT HOOD. ABOUT A WEEK AGO I WENT TO WASH MY CAR OPEN THE HOOD ONLY TO DISCOVER A WHITE SUBSTANCE (ALMOST LIKE WHITE BATTERY CORROSION) RUNNING ALL DOWN MY FIRE WALL COVER. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD THEM NOT TO DO ANYTHING TO THE CAR UNTIL THEY CAN EXPLAIN TO ME HOW IT HAPPEN AND HOW ARE THEY GOING TO FIX IT. ABOUT 20 MINUTES LATER THE SERVICE MANAGER CALLS ME OVER AND EXPLAINS TO ME THAT THE WHITE SUBSTANCE ON MY FIREWALL WAS WHEN THE DETAIL PEOPLE FROM WHERE I PURCHASE MY CAR LEFT IT THERE. I EXPLAIN TO HIM THAT WOULD BE IMPOSSIBLE SINCE I ALWAYS LOOK AT MY HOOD AND THIS WAS THE FIRST TIME I SAW IT. THE SERVICE MANAGER THEN TURNS TO...