2021 HYUNDAI SANTA FE Visibility Problems

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the vehicle was parked and occupied, a bystander noticed that the glass partition had shattered without impact. The dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the part replacement was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,677.

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while self-inspecting the vehicle, the glass located above the windshield and sunroof showed cracks. Additionally, parts of the glass had detached. The vehicle was taken to the dealer, who informed the contact to contact the insurance provider. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.

The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.