2023 HYUNDAI SANTA FE HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

110

Owner Complaints

1 Crash

1

Recall

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2023 HYUNDAI SANTA FE HYBRID

The 2023 HYUNDAI SANTA FE HYBRID has received a total of 110 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with TRAILER HITCHES. 5 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Engine (23 complaints), Power Train (15 complaints), and Electrical System (13 complaints).

Recalls for the 2023 HYUNDAI SANTA FE HYBRID

NHTSA has recorded 4 recalls for the 2023 HYUNDAI SANTA FE HYBRID, potentially affecting up to 2,339,136 vehicles.

Recall 23V181000 — TRAILER HITCHES

| 584,784 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16,...

View full details →

Recall 23V181000 — TRAILER HITCHES

| 584,784 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16,...

View full details →

Recall 23V181000 — TRAILER HITCHES

| 584,784 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16,...

View full details →

Recall 23V181000 — TRAILER HITCHES

| 584,784 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16,...

View full details →

Owner Complaints for the 2023 HYUNDAI SANTA FE HYBRID

110 complaints have been filed with NHTSA for the 2023 HYUNDAI SANTA FE HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719697 | ENGINE | | N/A miles
Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to pull over. We luckily were able to and turned the car off and waited. I tried to turn it on and it came back to life as if there was never an issue? We drove off. it left no warning code or did not update my Bluelink App. I took it to the dealership and they could not find any issues. Fast forward another 5 or 6 months and it happens again. Take it to the dealer and they keep it a week to go over it but still nothing. Within a week of getting it back it happens again and this time I am videoing it happening to me. Back to the dealer and provide the video because again the car did not log the event nor did it update my app. They hold it again for a week and try different things. They still cannot figure it out and I get it back.... it happens again.... This time the dealership was able to come up with an answer and that the oil level was too high. I got the car back and it seemed to work. Probably now 6 months go by and then this week I drive over to Jacksonville (5 hr drive) and visit. Again the car scares us on the highway and I have to pull over. Havea friend meet us with tools and we jack up the car and let out enough engine oil to insure we can read between the two marks on the dipstick. We drive off but the engine keeps hestitating and we almost make it back before it completly shuts down. We tow it to the Dealer in Jacksonville. They call the next morning like they can't find anything wrong! I explain everything and remind I don't tow cars for fun - something is wrong with the car and it is leaving us vulnerable and worst is it is not leaving any codes. Not sure but I have lost faith in Hyundai
#11719697 | FUEL/PROPULSION SYSTEM | | N/A miles
Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to pull over. We luckily were able to and turned the car off and waited. I tried to turn it on and it came back to life as if there was never an issue? We drove off. it left no warning code or did not update my Bluelink App. I took it to the dealership and they could not find any issues. Fast forward another 5 or 6 months and it happens again. Take it to the dealer and they keep it a week to go over it but still nothing. Within a week of getting it back it happens again and this time I am videoing it happening to me. Back to the dealer and provide the video because again the car did not log the event nor did it update my app. They hold it again for a week and try different things. They still cannot figure it out and I get it back.... it happens again.... This time the dealership was able to come up with an answer and that the oil level was too high. I got the car back and it seemed to work. Probably now 6 months go by and then this week I drive over to Jacksonville (5 hr drive) and visit. Again the car scares us on the highway and I have to pull over. Havea friend meet us with tools and we jack up the car and let out enough engine oil to insure we can read between the two marks on the dipstick. We drive off but the engine keeps hestitating and we almost make it back before it completly shuts down. We tow it to the Dealer in Jacksonville. They call the next morning like they can't find anything wrong! I explain everything and remind I don't tow cars for fun - something is wrong with the car and it is leaving us vulnerable and worst is it is not leaving any codes. Not sure but I have lost faith in Hyundai
#11706383 | ELECTRICAL SYSTEM | | N/A miles
One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immediately took the vehicle to the dealership at which I had purchased the car. They have run a diagnostic on it and did not find any error codes stored in the computer. I picked up the vehicle from them and immediately upon pulling out of their lot it happened again. After losing power, coasting to the side of the road, and waiting for the engine to be able to restart I took it immediately back to the dealership. They have had my car for 5 weeks and cannot diagnose the problem or offer any recommendations for repairs.
#11706383 | ENGINE | | N/A miles
One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immediately took the vehicle to the dealership at which I had purchased the car. They have run a diagnostic on it and did not find any error codes stored in the computer. I picked up the vehicle from them and immediately upon pulling out of their lot it happened again. After losing power, coasting to the side of the road, and waiting for the engine to be able to restart I took it immediately back to the dealership. They have had my car for 5 weeks and cannot diagnose the problem or offer any recommendations for repairs.
#11706383 | FUEL/PROPULSION SYSTEM | | N/A miles
One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immediately took the vehicle to the dealership at which I had purchased the car. They have run a diagnostic on it and did not find any error codes stored in the computer. I picked up the vehicle from them and immediately upon pulling out of their lot it happened again. After losing power, coasting to the side of the road, and waiting for the engine to be able to restart I took it immediately back to the dealership. They have had my car for 5 weeks and cannot diagnose the problem or offer any recommendations for repairs.

View all Engine complaints →

Safety Rating for the 2023 HYUNDAI SANTA FE HYBRID

NHTSA has not yet tested the 2023 HYUNDAI SANTA FE HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2023 HYUNDAI SANTA FE HYBRID

Hyundai Motor America has issued 5 technical service bulletins (TSBs) for the 2023 HYUNDAI SANTA FE HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

23-AT-008H-1 — POWER TRAIN

If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. • DIAGNOSTIC TROUBLE CODES: ➢ P070500 - Transmission range sensor circuit malfunction ➢ P070512 - Transmission range sensor...

23-EE-007H — ENGINE AND ENGINE COOLING

This bulletin provides information related to the Engine Control Module (ECM) software update for Santa Fe Plug-in Hybrid (TM PHEV) and Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

23-EE-007H — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information related to the Engine Control Module (ECM) software update for Santa Fe Plug-in Hybrid (TM PHEV) and Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

23-01-035H — ENGINE AND ENGINE COOLING

This bulletin provides information related to the Engine Control Module (ECM) software update for HMMA (5NM) produced 2023MY Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

23-01-035H — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information related to the Engine Control Module (ECM) software update for HMMA (5NM) produced 2023MY Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

NHTSA Investigations for the 2023 HYUNDAI SANTA FE HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI SANTA FE HYBRID

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Other HYUNDAI Models

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