2019 HYUNDAI NEXO — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

4

Recalls

ACTIVE RECALL

14

Service Bulletins

0

Investigations

Overview of the 2019 HYUNDAI NEXO

The 2019 HYUNDAI NEXO has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL/PROPULSION SYSTEM, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING. 14 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Fuelpropulsion System (1 complaint), Service Brakes (1 complaint), and Unknown Or Other (1 complaint).

Recalls for the 2019 HYUNDAI NEXO

NHTSA has recorded 6 recalls for the 2019 HYUNDAI NEXO, potentially affecting up to 13,164 vehicles.

Recall 24V761000 — FUEL/PROPULSION SYSTEM

| 1,545 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner...

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Recall 24V761000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

| 1,545 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner...

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Recall 22V228000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING

| 54 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019 Nexo vehicles. Following hydrogen refueling, the inlet receptacle filter could detach and cause a hydrogen fuel leak.

Consequence: A hydrogen leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the hydrogen fuel inlet receptacle, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Hyundai customer...

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Recall 22V258000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

| 922 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact...

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Recall 22V258000 — FUEL SYSTEM, OTHER:DELIVERY

| 922 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact...

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Recall 20V748000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

| 8,176 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Consequence: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

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Owner Complaints for the 2019 HYUNDAI NEXO

3 complaints have been filed with NHTSA for the 2019 HYUNDAI NEXO. Below is a breakdown by vehicle component.

Most Recent Complaints

#11470148 | FUEL/PROPULSION SYSTEM | | N/A miles
I bought a 2019 Hyundai Nexo Fuel Cell on 04/29/2020 from Lithia Hyundai of Mission Hills without been notified of the two existent recalls with no remedy yet available from Hyundai. In fact, these Recalls shown in the Carfax report, were undisclosed by giving me to sign the last page "as a confirmation I was going to receive it complete". At the end of the process, I received a USB with the purchase documents and it was until two days after when I printed all documents, I found out about the recalls. Is it fraud?
#11447964 | UNKNOWN OR OTHER | | N/A miles
Indicated that there is delay of acceleration on the high driving when I push the gas pedal, it doesn't linearly speed up instead it reduced the speed while I was pushing the gas pedal, worried about the behind car didn't notice the car is slowing due to this issue, it may incur the unexpected accident due to unexpected speed down on the highway driving. Put my car in the dealer to take a look at the issue, they indicated the issue and performed several software upgrade but they failed several times and it still didn't get fixed yet. I also heard that it has orange warning message which need to replace hydrogen related coolant must be replaced but they don't have parts to replace it immediately. There is no actual incident so far, but worrying about this unexpected delay of acceleration, and unexpected speed down could cause the accident. But they cannot figure it so far, been 4months.
#11271746 | SERVICE BRAKES | | 7,100 miles
WHEN THE CAR IS MOVING, A "REGENERATIVE BRAKE SYSTEM FAILURE" MAY OCCUR. WHEN THIS ERROR OCCURS, BRAKING EFFECTIVENESS IS DRAMATICALLY REDUCED AND THE CAR'S SPEED IS LIMITED TO 13 MPH. ADDITIONALLY, THE CAR WILL NOT CREEP FORWARD OR HOLD POSITION WHEN THE BRAKE IS RELEASED, POTENTIALLY ALLOWING THE CAR TO ROLL BACKWARD WHEN THE BRAKE IS NOT APPLIED. THE FAILURE OCCURS MOST COMMONLY WHEN THE CAR IS CREEPING FORWARD IN TRAFFIC, BUT CAN ALSO OCCUR AT FREEWAY SPEEDS. TURNING OFF THE CAR, RESTARTING IT, AND PULLING FORWARD - IN THAT ORDER - WILL CLEAR THE BRAKE FAILURE WARNING LIGHTS AND RETURN THE CAR TO NORMAL OPERATION UNTIL THE NEXT FAILURE. TIME BETWEEN FAILURES CAN BE AS LITTLE AS A FEW MINUTES AND AS GREAT AS A FEW DAYS. THE FAILURE SETS DTCS IN THE VEHICLE ECM BUT THESE CODES HAVE NOT BEEN SUFFICIENT FOR TECHNICIANS TO IDENTIFY THE FAULTY COMPONENTS. THE VEHICLE WAS RETURNED TO CUSTOMER WITHOUT THE TECHNICIANS OBSERVING THE FAILURE OR PERFORMING ANY FIX. THE CAR THEN FAILED AGAIN A FEW DAYS LATER AND HAS BEEN RETURNED TO THE DEALER FOR FURTHER ASSESSMENT.

Safety Rating for the 2019 HYUNDAI NEXO

NHTSA has not yet tested the 2019 HYUNDAI NEXO in its New Car Assessment Program.

Technical Service Bulletins for the 2019 HYUNDAI NEXO

Hyundai Motor America has issued 14 technical service bulletins (TSBs) for the 2019 HYUNDAI NEXO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21-01-045H-1 — POWER TRAIN

Certain 2019MY Nexo vehicles may illuminate a check engine light due to a powertrain related DTC P1D3D94 (Coolant Stack Pump – Motor or Internal Controller Malfunction) resulting in reduced engine power due to cracking in the stack coolant pump rotor molding. This bulletin provides replacement procedures related to the stack...

20-01-034H — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.

Campaign T5I - D — ELECTRICAL SYSTEM

Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which corrects this condition.

Campaign T5D Dea — EQUIPMENT

This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

Campaign T5D Dea — ENGINE

This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

20-01-029H — ELECTRICAL SYSTEM:SOFTWARE

This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

20-01-029H — FUEL SYSTEM, OTHER

This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

20-01-022H — STRUCTURE

Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision

Campaign T4X Dea — STRUCTURE

Hyundai is conducting a Service Campaign to inspect the power tailgate harness and when necessary, perform the power tailgate spindle wire harness update.

19-01-029H — FORWARD COLLISION AVOIDANCE

This bulletin describes the procedure to update the ESC ECU software on certain 2019 model year Nexo (FE) vehicles. The update is to revise the vehicle?s IEB (Integrated Electronic Brake) diagnostic logic to eliminate unnecessary FCA (Forward Collision Avoidance) malfunction warning messages.

Showing 10 of 14 technical service bulletins.

NHTSA Investigations for the 2019 HYUNDAI NEXO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI NEXO

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Other HYUNDAI Models

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