2019 HYUNDAI IONIQ PLUG-IN HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

16

Owner Complaints

7 Crashes

0

Recalls

NO ACTIVE RECALLS

9

Service Bulletins

0

Investigations

Overview of the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

The 2019 HYUNDAI IONIQ PLUG-IN HYBRID has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 9 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Power Train (4 complaints), Electrical System (2 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

There are no recalls on file with NHTSA for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID. No Active Recalls

Owner Complaints for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

16 complaints have been filed with NHTSA for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11677139 | ELECTRICAL SYSTEM | | N/A miles
While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined my transmission and left me stranded in the middle of the night!
#11677139 | FUEL/PROPULSION SYSTEM | | N/A miles
While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined my transmission and left me stranded in the middle of the night!
#11677139 | POWER TRAIN | | N/A miles
While driving the transmission started driving rough and the car was stuck in ev mode. Wouldnt even go back to hybrid mode. I kept driving until all my battery range was exhausted and lost acceleration and had to pull over the side of the highway. It was late at night so there was no one around or behind me, otherwise I would have been hit. Once stopped the car would not move at all so I called a tow to get me off the highway. I was away from home and had to tow it 120 miles back to the local dealer. The engine clutch actuator failed and ruined my transmission and left me stranded in the middle of the night!
#11578030 | FUEL/PROPULSION SYSTEM | | N/A miles
Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were right behind the vehicle and were not happy having to slow down. Again creating a big safety hazard.
#11578030 | POWER TRAIN | | N/A miles
Many times, when I back out of my driveway into the intersection in front of my house the vehicle hesitates for several seconds when shifted from Reverse to Drive. I am in a situation where I cannot accelerate if needed out of the intersection. This is a safety issue in my opinion. The dealer was not able to replicate the problem, even though it happens frequently and has not provided a solution. One time, on a long road trip, while climbing a grade the vehicle could not achieve normal highway speeds (could only get to 20-30 mph). Big rigs were right behind the vehicle and were not happy having to slow down. Again creating a big safety hazard.

View all Power Train complaints →

Safety Rating for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

NHTSA has not yet tested the 2019 HYUNDAI IONIQ PLUG-IN HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

Hyundai Motor America has issued 9 technical service bulletins (TSBs) for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21-01-013H — EQUIPMENT

This bulletin describes the procedure to install a protection cover over the In-Cable Control Box (ICCB) to protect against drops, bumps, or shock.

20-FL-012H — ENGINE AND ENGINE COOLING

This bulletin provides information related to the Engine Control Module (ECM) software logic update for DTC P0128 “Coolant thermostat - Coolant temp Below thermostat regulating Temperature”. There is no drivability issue with this DTC.

19-01-036H — ELECTRICAL SYSTEM

Certain vehicles may incur dash warning light(s) On with DTC(s) stored including either of the following DTC: ? U1116 - Lost Communication With Motor Electronics Coolant Pump (C-CAN) ? U1118 - Lost Communication With Hybrid/EV Battery Electronic Coolant Pump (P-CAN) The vehicle may operate in limp home at a reduced...

Campaign T4G Dea — ENGINE AND ENGINE COOLING:COOLING SYSTEM

Hyundai is conducting a Service Campaign to inspect the Electric Water Pump (EWP) assembly.

T3R Dealer Best — EQUIPMENT

The D-Audio lite head home screen on certain 2018 Tucson (TL) and 2018-19 Ioniq Plug-in Hybrid (AE PHEV) vehicles may remain blank. A D-Audio Software Update provided through a USB stick has been made available to correct this issue.

T3R Dealer Best — EQUIPMENT:ELECTRICAL

The D-Audio lite head home screen on certain 2018 Tucson (TL) and 2018-19 Ioniq Plug-in Hybrid (AE PHEV) vehicles may remain blank. A D-Audio Software Update provided through a USB stick has been made available to correct this issue.

T3R Dealer Best — ELECTRICAL SYSTEM

The D-Audio lite head home screen on certain 2018 Tucson (TL) and 2018-19 Ioniq Plug-in Hybrid (AE PHEV) vehicles may remain blank. A D-Audio Software Update provided through a USB stick has been made available to correct this issue.

5NP-U5H2S-01 — ELECTRICAL SYSTEM

This bulletin provides information related to an ECM (Engine Control Module) ECU software update for OBD (On Board Diagnostics) logic improvement. The Freeze Frame Data has been updated for multiple DTC.

5NP-Q2E2Q-11 — ELECTRICAL SYSTEM

Hyundai Motor America is conducting Service Campaign to update the ESCAHB(electronic stability control active hydraulic braking) software on certain dealer stock 2019 Ioniq Hybrid and Plug-In Hybrid vehicles. Service Campaign T3H provides a service procedure to update the ESCAHB software.

NHTSA Investigations for the 2019 HYUNDAI IONIQ PLUG-IN HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI IONIQ PLUG-IN HYBRID

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