2017 HYUNDAI IONIQ ELECTRIC — Problems, Recalls & Safety Data
N/A
Safety Rating
15
Owner Complaints
2
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2017 HYUNDAI IONIQ ELECTRIC
The 2017 HYUNDAI IONIQ ELECTRIC has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM), ELECTRICAL SYSTEM:SOFTWARE, HYBRID PROPULSION SYSTEM. 4 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Power Train (2 complaints), and Steering (2 complaints).
Recalls for the 2017 HYUNDAI IONIQ ELECTRIC
NHTSA has recorded 3 recalls for the 2017 HYUNDAI IONIQ ELECTRIC, potentially affecting up to 5,576 vehicles.
Recall 21V944000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)
| 2,679 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is released.
Consequence: Unexpected acceleration following gas pedal release can increase the risk of a crash.
Remedy: Dealers will update the EPCU (Electric Power Control Unit) software and repair the ground wiring, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is...
View full details →Recall 21V944000 — ELECTRICAL SYSTEM:SOFTWARE
| 2,679 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is released.
Consequence: Unexpected acceleration following gas pedal release can increase the risk of a crash.
Remedy: Dealers will update the EPCU (Electric Power Control Unit) software and repair the ground wiring, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is...
View full details →Recall 17V532000 — HYBRID PROPULSION SYSTEM
| 218 vehicles affected
Defect: Hyundai Motor Company (Hyundai) is recalling certain 2017 Ioniq Electric Vehicles. Manufacturing defects within the Electronic Power Control Unit (EPCU) may allow coolant to contact the unit's circuit board.
Consequence: If coolant contacts the EPCU, a stall may result, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect and replace the EPCU, as necessary, free of charge. Interim notices informing owners of the safety risk are expected were mailed October 26, 2017. Owners will receive a second notice when the...
View full details →Owner Complaints for the 2017 HYUNDAI IONIQ ELECTRIC
15 complaints have been filed with NHTSA for the 2017 HYUNDAI IONIQ ELECTRIC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 7 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The steering is "sticky" causing the vehicle to zig-zag, rather than track straight, especially at highway speeds. If you take your eyes off the road for a second, the vehicle will veer into other lanes. It requires constant vigilance beyond what is required for normal driving to remian in your lane. This is a well-documented issue online involving the ball bearings and lubrication of the intermediate shaft of the steering column.
Just before 3 PM on Sunday, 14MAY, my Hyundai Ioniq had been charging for a few hours as usual and I heard a circuit breaker "pop". I went outside to check on my car, and my car had started smoking. I immediately unplugged the charger and after the smoke cleared, found that both the charger I purchased months ago and the charge port on the Ioniq had melted. This rendered both items unusable. This is available for inspection. If I had not been home while the car was charging, if the car was inside, or if this had happened at any public charging station, this could of course cause any number of issues, from fire, to being exposed to the carcinogens of the burning/smoking plastics of the port and charger. The vehicle has been inspected by a GEICO insurance adjuster as well as Annapolis Hyundai.
The contact owns a 2017 Hyundai Ioniq Electric. The contact received notification of NHTSA Campaign Number: 21V944000 (Electrical System) however, the part to do the recall repair was not yet available. Several unknown dealers were made aware of the issue confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
IF YOU ARE SLOWING DOWN WHILE REGENERATING, THEN NEED TO SPEED UP YOU CAN'T. THE ACTIVE FLAP SYSTEM LIGHT COMES ON AND MAKES THE CAR GO INTO A LIMP MODE. IT CORRECTS ITSELF ABOUT A SECOND OR MORE. HAVING TO SPEED UP FOR THE LIGHT THAT WAS RED AND NOW GREEN CREATED A DANGEROUS SITUATION. I COULDN'T GO.
12V BATTERY HAS FAILED EVERY YEAR SINCE OWNERSHIP. THE LAST BATTERY WAS BUBBLING AND HAD A HORRIBLE ODOR.
Safety Rating for the 2017 HYUNDAI IONIQ ELECTRIC
NHTSA has not yet tested the 2017 HYUNDAI IONIQ ELECTRIC in its New Car Assessment Program.
Technical Service Bulletins for the 2017 HYUNDAI IONIQ ELECTRIC
Hyundai Motor America has issued 4 technical service bulletins (TSBs) for the 2017 HYUNDAI IONIQ ELECTRIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-EE-001H-1 — ELECTRICAL SYSTEM
This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Intl. (KBI).
19-BE-009H — FORWARD COLLISION AVOIDANCE
This bulletin provides information for troubleshooting of the Blind-Spot Collision Warning (BCW/BSD) system whenever it exhibits Diagnostic Trouble Code (DTC) C120B/D or C160A.
19-EE-002H — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The following summarizes the service procedure for EV battery replacement:
19-HA-001H — ENGINE
This bulletin provides additional service diagnostic information and repair procedures related to electric A/C compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.
NHTSA Investigations for the 2017 HYUNDAI IONIQ ELECTRIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HYUNDAI IONIQ ELECTRIC
- 2017 HYUNDAI IONIQ ELECTRIC (current)
- 2018 HYUNDAI IONIQ ELECTRIC — 0 complaints
- 2019 HYUNDAI IONIQ ELECTRIC — 10 complaints
- 2020 HYUNDAI IONIQ ELECTRIC — 9 complaints
- 2021 HYUNDAI IONIQ ELECTRIC — 1 complaint
Other HYUNDAI Models
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- HYUNDAI ELANTRA — 11,768 total complaints
- HYUNDAI SANTA FE — 9,835 total complaints
- HYUNDAI TUCSON — 7,920 total complaints
- HYUNDAI ACCENT — 2,733 total complaints
- HYUNDAI PALISADE — 2,456 total complaints
- HYUNDAI VELOSTER — 1,738 total complaints
- HYUNDAI GENESIS — 1,702 total complaints