2007 HYUNDAI AZERA Steering Problems

The contact owns a 2007 Hyundai Azera. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There ws no warning light illuminated. The contact stated that the steering wheel intermittently felt very loose, with a loud clunking noise, and unexpectedly jerked. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. The VIN was not available.

A STEERING FAILURE OCCURRED AT ABOUT 50 MPH WHILE ENTERING A GENTLE CURVE TO THE LEFT. IT CAUSED THE CAR TO VEER TO THE LEFT. CAR LEFT THE TRAVEL LANE AND BRIEFLY ENTERED THE SMOOTHLY PAVED AND LEVEL SHOULDER OF THE DIVIDED ROADWAY. CORRECTION TO THE RIGHT TRIGGERED ESC SYSTEM. AT THAT POINT THE DRIVER INPUT TO STEERING AND BRAKES WERE OVERRIDDEN BY THE ESC SYSTEM. ESC SENT CAR STRAIGHT AHEAD BUT WE WERE ON A CURVE. THIS SENT THE CAR INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE ROAD AFTER CROSSING BOTH LANES BECAUSE THE CAR WOULD NOT RESPOND TO STEERING WHEEL FORCES OR TO BRAKES. THE CAR LIGHTLY GRAZED THE GUARD RAIL CAUSING A SHALLOW DENT IN THE REAR FENDER. BODY DAMAGE WAS LIMITED TO THE REAR FENDER IN THIS CASE AND THE AIRBAGS DID NOT DEPLOY. WHY NOT? THIS IS, HOWEVER, A DEADLY TYPE OF...

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. EVER SINCE THE VEHICLE WAS PURCHASED, THE STEERING COLUMN HAS BEEN SHAKING. THE FAILURE OCCURS WHILE DRIVING 40 MPH. AFTER THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES, THEY STATED THAT IT WAS STEERING FAILURE AND COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 550.