2020 HORTON TYPE I — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

3

Recalls

ACTIVE RECALL

12

Service Bulletins

0

Investigations

Overview of the 2020 HORTON TYPE I

The 2020 HORTON TYPE I has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. 12 technical service bulletins have been issued by Halcore Group, Inc. for this model year. The most commonly reported problem area is the Structurebody (1 complaint).

Recalls for the 2020 HORTON TYPE I

NHTSA has recorded 5 recalls for the 2020 HORTON TYPE I, potentially affecting up to 382 vehicles.

Recall 20V745000 — ELECTRICAL SYSTEM

| 251 vehicles affected

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.

Consequence: If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.

Remedy: Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.

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Recall 20V291000 — SERVICE BRAKES

| 17 vehicles affected

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive...

Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free...

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Recall 20V291000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

| 17 vehicles affected

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive...

Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free...

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Recall 20V291000 — SUSPENSION:REAR

| 17 vehicles affected

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive...

Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free...

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Recall 19V608000 — AIR BAGS

| 80 vehicles affected

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.

Consequence: In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.

Remedy: Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service...

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Owner Complaints for the 2020 HORTON TYPE I

1 complaint has been filed with NHTSA for the 2020 HORTON TYPE I. Below is a breakdown by vehicle component.

Most Recent Complaints

#11407583 | STRUCTURE:BODY | | 6,000 miles
TL* THE CONTACT OWNS A 2020 HORTON AMBULANCE N/A. THE CONTACT STATED THE CUT WASHER WAS LOSING UNDER THE MAIN FRAME RAIL.THE CONTACT STATED HE WAS CAUSING THE WASHER TO BE LOOSE/MOVE AND NOT STABLE. THE CONTACT CALLED LOCAL DEALER FESCO EMERGENCY SALES (7010 TROY HILL DR, ELKRIDGE, MD 21075: (410) 379-5353) AND STATED NO FAILURE ON THE AMBULANCE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## HORTON AMBULANCE 2020 ##*DT

Safety Rating for the 2020 HORTON TYPE I

NHTSA has not yet tested the 2020 HORTON TYPE I in its New Car Assessment Program.

Technical Service Bulletins for the 2020 HORTON TYPE I

Halcore Group, Inc. has issued 12 technical service bulletins (TSBs) for the 2020 HORTON TYPE I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Recall 20V745 — ELECTRICAL SYSTEM

Notifies Dealers and customers of upcoming recall on IDEX control displays

HSB2020-09.25 — ELECTRICAL SYSTEM

Sales Bulletin - Dealer order entry training notice, IMMI seat belt lock up repair video link, Cares act update, Factory COVID visitation policy, Intelliplex electrical system discontinuation notice, Small Line-X sprayer notice, International CV 2021 information link, NHTSA Safer Car App notice, previous week review, Chassis and vehicle availability update.

HSB2020-09.25 — EQUIPMENT

Sales Bulletin - Dealer order entry training notice, IMMI seat belt lock up repair video link, Cares act update, Factory COVID visitation policy, Intelliplex electrical system discontinuation notice, Small Line-X sprayer notice, International CV 2021 information link, NHTSA Safer Car App notice, previous week review, Chassis and vehicle availability update.

HSB2020-09.25 — SEAT BELTS

Sales Bulletin - Dealer order entry training notice, IMMI seat belt lock up repair video link, Cares act update, Factory COVID visitation policy, Intelliplex electrical system discontinuation notice, Small Line-X sprayer notice, International CV 2021 information link, NHTSA Safer Car App notice, previous week review, Chassis and vehicle availability update.

HSB2020-07.26 — EQUIPMENT

Sales Bulletin. Governor DeWine Mask order and travel notice and information.Oxygen outlet change notice. New CNC miter saw notice. ET3 Reimbursement notice and information link. Previous weeks recap. Vehicle and OEM Chassis availability update.

HSB2020-06.28 — EQUIPMENT

Sales Bulletin - Cares Act follow up conference call & information links notice. Liquid Spring suspension information package links. Zero RPM technical information notice, Cares Act notice, Rev Financing and Dealer interest saving notice. Spec writer designer change notice. OEM chassis availability and Demo availability notice.

HSB2020-06.05 — EQUIPMENT

Sales Bulletin - REV financing notice, Spec writer change notice, Interest saving notice, Previous weeks - Covid-19 & Outreach to Native American Communities notice. Federal Signal discontinues micro pulse marker light notice. Freightliner production issue notice. 2020 National truck show digital video information notice.Notice of change to International CV &...

HSB2020-05.15 — EQUIPMENT

Sales Bulletin - OEM Chassis production schedule update - 2020 National show video notice - New International CV & Chevrolet HD Cab Step pictures and ground clearance - New Infectious Control option offered - New seat belt buckles in squad bench riser notice - new proposal information sheet on line...

HSB2020-04.05 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

Corona Virus COVID-19 update, Chassis manufacturer supply chain information, HVAC filter maintenance recommendation, Demo and stock unit availabilty update, Work from home staff contact information, Production back log, with available chassis list,

HSB2020-04.05 — EQUIPMENT ADAPTIVE/MOBILITY

Corona Virus COVID-19 update, Chassis manufacturer supply chain information, HVAC filter maintenance recommendation, Demo and stock unit availabilty update, Work from home staff contact information, Production back log, with available chassis list,

Showing 10 of 12 technical service bulletins.

NHTSA Investigations for the 2020 HORTON TYPE I

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HORTON TYPE I

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Other HORTON Models

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