2020 HONDA RIDGELINE Structurebody Problems

Sudden spontaneous moonroof explosion. Traveling at approximately 60mph I experienced a spontaneous explosion of the moonroof while it was closed and the headliner was closed. Glass flew into following traffic. There was no oncoming traffic and we were not following anyone. Sky’s were clear and the road was dry and paved. This was a loud and distracting event and if the headliner cover wasn’t closed it could have been much more serious. This happened around 10am MDT yesterday June 25 2023. The vehicle had about 20300 miles on the odometer.

I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of...

The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).