2011 HONDA CR-Z — Problems, Recalls & Safety Data

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3/5

★★★☆☆

Safety Rating

51

Owner Complaints

10 Crashes

3

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2011 HONDA CR-Z

The 2011 HONDA CR-Z has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 3 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, POWER TRAIN. 1 technical service bulletin have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Air Bags (15 complaints), Unknown Or Other (5 complaints), and Electrical System (4 complaints).

Recalls for the 2011 HONDA CR-Z

NHTSA has recorded 3 recalls for the 2011 HONDA CR-Z, potentially affecting up to 2,239,371 vehicles.

Recall 19V500000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 1,558 vehicles affected

Defect: Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.

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Recall 16V061000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 2,232,187 vehicles affected

Defect: Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may...

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.

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Recall 11V458000 — POWER TRAIN

| 5,626 vehicles affected

Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2011 CR-Z PASSENGER CARS WITH MANUAL TRANSMISSIONS, MANUFACTURED FROM JANUARY 8, 2010, THROUGH JUNE 27, 2011. SHOULD THE ENGINE STALL WHILE THE BRAKE PEDAL IS NOT PRESSED, THERE IS A POSSIBILITY THAT THE ENGINE CONTROL UNIT (ECU) SOFTWARE MAY CAUSE THE ELECTRIC MOTOR OF THE HYBRID SYSTEM TO MOVE THE VEHICLE UNEXPECTEDLY IN THE...

Consequence: UNEXPECTED VEHICLE MOVEMENT COULD INCREASE THE RISK OF A CRASH OR PERSONAL INJURY TO THE PERSONS IN THE PATH OF THE MOVING VEHICLE.

Remedy: HONDA WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE ECU SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.

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Owner Complaints for the 2011 HONDA CR-Z

51 complaints have been filed with NHTSA for the 2011 HONDA CR-Z. Below is a breakdown by vehicle component.

Most Recent Complaints

#11546850 | POWER TRAIN | | 180,000 miles
The contact owns a 2011 Honda CR-Z. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, who repaired the front axle. The contact related the failure to NHTSA Campaign Number: 12V256000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The VIN was not available.
#11459052 | AIR BAGS | | N/A miles
Air bag light and speed gage are unreliable.
#11459052 | VEHICLE SPEED CONTROL | | N/A miles
Air bag light and speed gage are unreliable.
#11453593 | STEERING | | N/A miles
On February 15 I took a short drive into Woodstock, Vt. My trip into Woodstock was without incident, except for the fact that I got a "check tire pressure" alert, probably due to the very cold weather. When I finished my business and restarted the car, there was an additional alert: "check power steering". The car previously had no issues with steering. I drove the car to another nearby parking spot. There was no power assist at all. I wrestled the car into the parking space and called AAA for a tow. The tow truck driver arrived in about an hour. He asked for the keys and started the car. The problem had disappeared. With a friend tailing me I drove to a nearby auto repair shop, asked them to investigate and told them I would pick the car up the next day. They called me the next day and informed me that they had connected the car to the computer analyzer and found no problem. They had also driven the car on the day I dropped it off and again the next day and were unable to reproduce the problem. I went online and discovered others have had similar issues: https://www.crzforum.com/threads/scary-power-steering-eps-issue.87738/ and https://www.carcomplaints.com/Honda/CR-Z/2011/steering/steering.shtml. I contacted my nearest Honda dealership as well as Honda USA. I received no substantive help from either party, although Honda USA did suggest I bring it to the dealer for repair, which I will attempt to do tomorrow. I don't know what the threshold is for generating a recall, but the possible consequences of this problem are so serious that I wanted to share my experience. My car has less than 30,000 miles.
#11434814 | POWER TRAIN | | N/A miles
As I was pulling away from a stop sign, the right-hand CV shaft snapped in the middle. Fortunately, I had just enough speed to coast into a parking lot, so I was not a traffic obstacle. On closer inspection, the failure occurred underneath the rubber/metal dynamic damper clamped to the center of the CV shaft. It looks like the dynamic damper was not adequately sealed and trapped salt and water until enough corrosion happened, causing the failure of the CV shaft.

View all Air Bags complaints →

Safety Rating for the 2011 HONDA CR-Z

The 2011 HONDA CR-Z received an overall safety rating of 3 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★☆☆ (3/5)
Frontal Crash ★★★☆☆ (3/5)
Side Crash ★★★☆☆ (3/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2011 HONDA CR-Z

Honda (American Honda Motor Co.) has issued 1 technical service bulletin (TSBs) for the 2011 HONDA CR-Z. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB-14-064 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

HONDA: REPAIR PROCEDURE IS PROVIDED REGARDING THE UPDATING OF THE SOFTWARE FOR THE IMA BATTERY CONTROL MODULE. MODEL 20112 CR-Z, 2010-2012 INSIGHT. *PE UPDATED 03/03/15*LJ UPDATED 04/24/15*LJ

NHTSA Investigations for the 2011 HONDA CR-Z

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HONDA CR-Z

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Other HONDA Models

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