2012 HONDA CR-V Visibility Problems

The contact owns a 2012 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the heating system and defroster were inoperable. The contact stated that both the heater and defroster would not function properly as no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the water pump may have failed and needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.

UPON LEAVING WORK, WIFE HEARD A WIND NOISE COMING FROM THE SUNROOF, AS IF IT WAS OPEN. UPON SLIDING BACK THE COVER (SLIGHTLY), SHE NOTICED THE GLASS WAS SHATTERED (WITH A BIG HOLE), AND BULGING OUTWARD OR TOWARD THE INTERIOR. SHE WAS NOT AROUND ANY OTHER VEHICLES SO IT IS UNLIKELY THE CAUSE WAS A BOUNCING ROCK OR PEBBLE. UPON CALLING THE DEALERSHIP WHERE THE CAR WAS PURCHASED, THEY REFERRED US TO A LOCAL AUTO GLASS SHOP. UPON CALLING HONDA OF AMERICA, THEY REFERRED US TO OUR INSURANCE COMPANY. BY THE WAY, THE CAR IS STILL UNDER FULL WARRANTY. WHAT CAN WE DO? IT SHOULD BE UNDER WARRANTY, SHOULDN'T IT? *TR

SUN VISOR WILL NOT STAY UP. REPLACED ONCE AND ONLY WORKED FOR ONE DAY. HONDA DEALERSHIP ORDERED A SECOND ONE AND WE WERE TOLD THAT IT WOULD NOT WORK EITHER, THAT IT WAS AN AMERICAN HONDA ISSUE. WE WERE TOLD THAT IT WAS NO USE TO REPLACE IT THAT IT WOULD JUST HAPPEN AGAIN. *TR

WHEN I ATTEMPTED TO MOVE THE SUN VISOR TO BLOCK THE SUN COMING IN THE DRIVERS SIDE WINDOW, IT FELL OUT OF THE OVERHEAD. I HAD TO PULL OVER AND STOP THE CAR WHILE HOLDING THE VISOR. WITH LUCK, I WAS ON A RURAL ROAD WITH NO TRAFFIC. I WAS ABLE TO PUT IT UP IN PLACE AND LOCK IT INTO THE CLIP TO HOLD IT. I CONTACTED MY LOCAL DEALER AND TOOK IT IN TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WOULD ORDER A NEW ONE. AFTER A COUPLE WEEKS WHEN THEY DIDN'T CALL, I CALLED THEM AND FOUND OUT THAT THE VISOR WAS ON BACKORDER. IT TOOK ABOUT FIVE WEEKS BEFORE THEY GOT THE NEW VISOR. I TOOK THE CAR IN TO HAVE IT FIXED AND AFTER A COUPLE OF HOURS THE SERVICE REP TOLD ME THAT THE NEW PART DIDN'T WORK AND THAT THEY...

TL* THE CONTACT OWNS A 2012 HONDA CR-V . THE CONTACT STATED THAT THERE WAS A LINE ON THE DRIVER'S SIDE MIRROR THAT CAUSED DIZZINESS WHILE OPERATING THE VEHICLE. THE LINE IN THE MIRROR WAS PART OF THE MIRROR'S DESIGN. THE MANUFACTURER WAS NOT CONTACTED IN REGARD TO THE ISSUE. THERE WERE NO REPAIRS AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 400.