2017 HONDA CLARITY FUEL CELL — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
3
Recalls
22
Service Bulletins
0
Investigations
Overview of the 2017 HONDA CLARITY FUEL CELL
The 2017 HONDA CLARITY FUEL CELL has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM:SOFTWARE. 22 technical service bulletins have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Equipment (2 complaints), Electrical System (1 complaint), and Electronic Stability Control Esc (1 complaint).
Recalls for the 2017 HONDA CLARITY FUEL CELL
NHTSA has recorded 5 recalls for the 2017 HONDA CLARITY FUEL CELL, potentially affecting up to 4,188 vehicles.
Recall 19V315000 — EQUIPMENT:ELECTRICAL
| 1,082 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles. Internal components may corrode and cause the water pump to fail.
Consequence: A failure of the water pump can cause the vehicle to stall, increasing the risk of crash.
Remedy: Honda will notify owners, and dealers will replace the water pump, free of charge. The recall began June 10, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is L4N.
View full details →Recall 18V921000 — HYBRID PROPULSION SYSTEM
| 1,082 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
View full details →Recall 18V921000 — ELECTRICAL SYSTEM:SOFTWARE
| 1,082 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
View full details →Recall 18V068000 — HYBRID PROPULSION SYSTEM
| 471 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
View full details →Recall 18V068000 — ELECTRICAL SYSTEM:SOFTWARE
| 471 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
View full details →Owner Complaints for the 2017 HONDA CLARITY FUEL CELL
6 complaints have been filed with NHTSA for the 2017 HONDA CLARITY FUEL CELL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE SAME DUBLIN HONDA DEALER WHERE THE WATER PUMP WAS REPLACED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK POWER SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE SAME DUBLIN HONDA DEALER WHERE THE WATER PUMP WAS REPLACED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK POWER SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568) CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
Safety Rating for the 2017 HONDA CLARITY FUEL CELL
NHTSA has not yet tested the 2017 HONDA CLARITY FUEL CELL in its New Car Assessment Program.
Technical Service Bulletins for the 2017 HONDA CLARITY FUEL CELL
Honda (American Honda Motor Co.) has issued 22 technical service bulletins (TSBs) for the 2017 HONDA CLARITY FUEL CELL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A22090A — ELECTRICAL SYSTEM
Dealer Message - In the event you experience a sub tank wire harness rodent damage on the 2017â2020 Clarity FCV, after repairing / replacing the wire harness, wrap the areas shown below with RODENT DETERRENT TAPE, P/N 4019-2317.
A20-061 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Service Bulletin - The MIL comes on with DTC P1FBF (air pump controller failure [internal failure warning]) during startup.
A19-054_version3 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. Over time, the corrosion may prevent the water pump's motor from...
A19-054_version3 — ELECTRICAL SYSTEM
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. Over time, the corrosion may prevent the water pump's motor from...
AJA05150 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Job Aid - The following procedures in the service information require the Fuel Cell Service Equipment Kit (T/N VSBHONFCVKT1) and the Portable Vent Stack (T/N FEFPVS).
AJA05150 — ELECTRICAL SYSTEM
Job Aid - The following procedures in the service information require the Fuel Cell Service Equipment Kit (T/N VSBHONFCVKT1) and the Portable Vent Stack (T/N FEFPVS).
AJA11262 — ELECTRICAL SYSTEM
Job Aid - American Honda has created an instructional video on how to replace the fuel cell stack. When working on or around the fuel cell system, pay attention to the service precautions for the fuel cell system.
AJA11262 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Job Aid - American Honda has created an instructional video on how to replace the fuel cell stack. When working on or around the fuel cell system, pay attention to the service precautions for the fuel cell system.
A19-054 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. Over time, the corrosion may prevent the water pump's motor from...
ONL6CK03052019 — ELECTRICAL SYSTEM:SOFTWARE
Owner Notification Letter - On 2017-18 Clarity Fuel Cell vehicles, the software that monitors the temperature in the fuel cell tank may not be up to date. This may cause the vehicle to incorrectly display a hydrogen system warning on the instrument panel and store a system malfunction.
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2017 HONDA CLARITY FUEL CELL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HONDA CLARITY FUEL CELL
- 2017 HONDA CLARITY FUEL CELL (current)
- 2018 HONDA CLARITY FUEL CELL — 2 complaints
- 2019 HONDA CLARITY FUEL CELL — 0 complaints
- 2020 HONDA CLARITY FUEL CELL — 0 complaints
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