2011 HINO NE8J — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

6

Recalls

ACTIVE RECALL

11

Service Bulletins

0

Investigations

Overview of the 2011 HINO NE8J

The 2011 HINO NE8J has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:DIESEL, PARKING BRAKE, ELECTRICAL SYSTEM:WIRING. 11 technical service bulletins have been issued by HINO MOTORS SALES U.S.A., INC. for this model year.

Recalls for the 2011 HINO NE8J

NHTSA has recorded 7 recalls for the 2011 HINO NE8J, potentially affecting up to 81,970 vehicles.

Recall 17V607000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

| 3,224 vehicles affected

Defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2011-2012 NE8J, NJ8J, and NV8J trucks. The engines have a wrist pin bushings in the connecting rods that may shift and cause excessive cylinder wear.

Consequence: Excessive wear of the cylinders can result in engine failure, increasing the risk of a crash.

Remedy: Hino will notify owners, and dealers will inspect and, as necessary, replace the connecting rods. Interim notices informing owners of the safety risk were mailed November 27, 2017. The recall began on March 19, 2018. Owners may contact Hino customer...

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Recall 14V791000 — PARKING BRAKE

| 8,140 vehicles affected

Defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2005-2015 Hino ND8J, NE8J, and NF8J trucks manufactured August 26, 2003, to May 14, 2014. In the affected vehicles, components of the parking brake handle assembly may wear, resulting in either the parking brake unexpectedly releasing when engaged or preventing the parking brake from fully engaging.

Consequence: Either parking brake condition may result in the vehicle rolling unexpectedly, increasing the risk of a crash.

Remedy: Hino will notify owners, and dealers will install a new parking brake lever that contains a two-way damper and a roller at the cable joining pin, free of charge. The recall began February 2, 2015. Owners may contact Hino customer...

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Recall 12V555000 — ELECTRICAL SYSTEM:WIRING

| 35,142 vehicles affected

Defect: Hino is recalling certain model year 2005 through 2013 medium duty trucks, models NA6J, NB6J, NC6J, ND8J, NE8J, NJ8J, NF8J, and NV8J, manufactured from August 18, 2003, through November 16, 2011. Over time, the main B+ circuit from the battery to the starter could potentially short to ground due to wear that accumulates as a result of interference between the...

Consequence: If the B+ circuit shorts to ground, it may lead to a fire.

Remedy: Hino will notify owners, and dealers will repair the vehicles free of charge. The recall began on January 17, 2013. Owners may contact Hino at 1-248-699-9390.

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Recall 12V555000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

| 35,142 vehicles affected

Defect: Hino is recalling certain model year 2005 through 2013 medium duty trucks, models NA6J, NB6J, NC6J, ND8J, NE8J, NJ8J, NF8J, and NV8J, manufactured from August 18, 2003, through November 16, 2011. Over time, the main B+ circuit from the battery to the starter could potentially short to ground due to wear that accumulates as a result of interference between the...

Consequence: If the B+ circuit shorts to ground, it may lead to a fire.

Remedy: Hino will notify owners, and dealers will repair the vehicles free of charge. The recall began on January 17, 2013. Owners may contact Hino at 1-248-699-9390.

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Recall 11V320000 — SUSPENSION:FRONT:WHEEL BEARING

| 237 vehicles affected

Defect: HINO IS RECALLING CERTAIN MODEL YEAR 2011 NE8J VEHICLES. THE FRONT AXLE OUTER WHEEL BEARING CONE ROLLERS MAY NOT HAVE BEEN PROPERLY HEAT TREATED. THE SUSPECT BEARING CONES HAVE THE DATE CODE "ZJ" ON THE MAJOR FACE OF THE INNER BEARING RACE JUST FOLLOWING THE "CANADA" STAMP.

Consequence: WITHOUT HEAT TREATING, A BEARING MAY SUFFER PRE-MATURE FAILURE WHICH MAY RESULT IN A FIRE AT THE WHEEL OR WHEEL SEPARATION THAT COULD LEAD TO A CRASH.

Remedy: HINO WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 19, 2012. OWNERS MAY CONTACT HINO MOTORS AT 1-248-699-9330.

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Recall 11V549000 — STEERING

| 62 vehicles affected

Defect: HINO MOTORS IS RECALLING CERTAIN MODEL YEAR 2011-2012 NE8J TRUCKS. DURING THE ASSEMBLY PROCESS, THE STEERING ATTACHMENT BOLTS MAY HAVE BEEN INSUFFICIENTLY TORQUED.

Consequence: INSUFFICIENT TORQUE OF THE STEERING ARM BOLTS MAY RESULT IN BOLT FATIGUE AND FRACTURE AND/OR ARM SEPARATION, THEREBY POTENTIALLY RESULTING IN LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: HINO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR OR REPLACE THE STEERING ARM BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 19, 2012. OWNERS MAY CONTACT HINO AT 1-248-699-9390.

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Recall 11V011000 — POWER TRAIN:AUTOMATIC TRANSMISSION

| 23 vehicles affected

Defect: HINO IS RECALLING CERTAIN MODEL YEAR 2011 NE8J AND NJ8J TRUCKS MANUFACTURED FROM JUNE 1, 2010, THROUGH DECEMBER 10, 2010, AND EQUIPPED WITH CERTAIN EATON TRANSMISSIONS WITH PARK FEATURE. THE REVERSE IDLER SHAFT MAY CONTACT THE PARK FEATURE AND THE TWO COMPONENTS MAY BIND, PREVENTING THE PARK FEATURE FROM ENGAGING.

Consequence: IF A BRAKE IS NOT USED OR IS DEFECTIVE AND THE PARK PAWL DOES NOT ENGAGE, THE VEHICLE MAY BE ABLE TO MOVE AND POTENTIALLY CAUSE INJURY TO THE OPERATOR OR PERSONS IN THE VICINITY OF THE MOVING VEHICLE OR DAMAGE PROPERTY.

Remedy: HINO WILL NOTIFY OWNERS AND REPAIR ALL VEHICLES THAT CONTAIN THIS CONDITION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH1, 2011. OWNERS MAY CONTACT HINO AT 248-699-9330.

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Owner Complaints for the 2011 HINO NE8J

No complaints have been filed with NHTSA for the 2011 HINO NE8J.

Safety Rating for the 2011 HINO NE8J

NHTSA has not yet tested the 2011 HINO NE8J in its New Car Assessment Program.

Technical Service Bulletins for the 2011 HINO NE8J

HINO MOTORS SALES U.S.A., INC. has issued 11 technical service bulletins (TSBs) for the 2011 HINO NE8J. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

167-B1601-12 — FUEL SYSTEM, GASOLINE

SB-16-007 If DTC(Diagnostic Trouble Code) P0611:Fuel Injector Driver Charge Circuit - Circuit Low has set in the engine ECU(Electronic Control Unit) and the workshop manual diagnostic procedure has led to ECU replacement, an enhanced engine ECU is available to prevent this DTC from recurring. Replace the engine ECU with the...

167-R1504-12 — ELECTRICAL SYSTEM

SCB-006-15 1) DPR System (Diesel Particulate Regeneration) manual regeneration may not complete; this occurs when the BCU temporally detects sticking of the CAV (Combustion Air Valve). This mis-detection will cause regeneration to be suspended. In order to avoid this interruption of DPR manual regeneration, enhanced BCU (Burner Control Unit) software...

RCB-003-15 — PARKING BRAKE

If the parking brake is not released in accordance with the instructions in the Driver?s/Owner?s Manual (such as releasing the parking brake lever only by pushing the lever release button, without holding the lever with the hand, until it is completely released), the tension of the brake cable could be...

167-B1401-12 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SB-14-029 CORRECTION OF WORKSHOP MANUAL FOR 2011 - 2015 MY. Troubleshooting information and inspection procedures for the DTC P2201 and P2214 were revised.

167-B1420-12 — EQUIPMENT:ELECTRICAL

SB-14-014 Subject vehicles may exhibit a concern where manual regeneration does not complete within one hour of depressing the manual regeneration button. In these cases, there will be no indicators showing why manual regeneration will not complete. Check the burner event log to confirm that there is no history of...

167-B1419-12 — STRUCTURE:BODY:BUMPERS

SB-14-009 During inspection of one of the subject vehicles, the technician may notice loose or missing retainer nuts or bolts on the No.1 cross member (directly behind the front bumper). In the event that loose nuts are found, it will be necessary to remove and replace them using Loctite. In...

167-T1406-12 — ENGINE AND ENGINE COOLING

14-002 ELECTRICAL ISSUES OR FALSE STARTER ENGAGEMENT DUE TO COOLANT INTRUSION INTO JUNCTION BOX

RCB-001-13 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

HINO: SOOT ACCUMULATES ON THE IGNITER. BURNER IGNITION COULD PERFORM IMPROPERLY. REPLACEMENT OF THE DIESEL PARTICULATE REGENERATION (DPR) IGNITER PLUGS. *KB

RCB-006-11 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

HINO: IN BELOW FREEZING AMBIENT TEMPERATURES THE DIESEL EXHAUST FLUID (DEF) MAY FREEZE IN THE SUPPLY. INSTALLING THE DEF LINE COVER KIT INSTALLATION SHOULD CORRECT THE ISSUE. *KB

167-R1304-12 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

RCB-006-11 During extreme below freezing ambient temperatures, the Diesel Exhaust Fluid (DEF) may begin to freeze in the supply or return line coming from the DEF Tank. This situation may result in illumination of the Malfunction Indicator Lamp (MIL) and reduced engine power output

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2011 HINO NE8J

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HINO NE8J

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Other HINO Models

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