2019 HEARTLAND WILDERNESS — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 HEARTLAND WILDERNESS
The 2019 HEARTLAND WILDERNESS has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. The most commonly reported problem area is the Power Trainaxle Hubs (1 complaint).
Recalls for the 2019 HEARTLAND WILDERNESS
NHTSA has recorded 2 recalls for the 2019 HEARTLAND WILDERNESS, potentially affecting up to 22,948 vehicles.
Recall 21V428000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 22,326 vehicles affected
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 18V634000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 622 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall...
View full details →Owner Complaints for the 2019 HEARTLAND WILDERNESS
2 complaints have been filed with NHTSA for the 2019 HEARTLAND WILDERNESS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Trainaxle Hubs | 1 | 0 | 1 | 0 | 0 |
| Suspensionrearaxlespindle | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Heartland Wilderness Travel Trailer. The contact stated while pulling into the driveway, there was smoke coming from the hubs. The contact stated that upon inspecting the trailer, the contact noticed that the bearings and races had failed, causing the axle spindle to be damaged. A mobile independent mechanic replaced the axle assembly, the bearings, the races, and the backing plate; however, the failure persisted. The contact stated while driving 65 MPH, another driver alerted the contact that there was smoke coming from the rear of the vehicle. The contact was able to veer to the side road. The contact's wife then noticed flames coming from the hubs. The contact extinguished the fire with a fire extinguisher. There was no injury sustained. A mobile independent mechanic met the contact at the scene and replaced the bearings, the races, and the backing plate. The mechanic recommended the axle replacement. The trailer was not repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V634000(Suspension). The trailer manufacturer was notified of the failure and referred the contact to the axle manufacturer for assistance. The axle manufacturer was contacted and referred the contact back to the trailer manufacturer. The failure mileage was unknown.
The contact owns a 2019 Heartland Wilderness Travel Trailer. The contact stated while pulling into the driveway, there was smoke coming from the hubs. The contact stated that upon inspecting the trailer, the contact noticed that the bearings and races had failed, causing the axle spindle to be damaged. A mobile independent mechanic replaced the axle assembly, the bearings, the races, and the backing plate; however, the failure persisted. The contact stated while driving 65 MPH, another driver alerted the contact that there was smoke coming from the rear of the vehicle. The contact was able to veer to the side road. The contact's wife then noticed flames coming from the hubs. The contact extinguished the fire with a fire extinguisher. There was no injury sustained. A mobile independent mechanic met the contact at the scene and replaced the bearings, the races, and the backing plate. The mechanic recommended the axle replacement. The trailer was not repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V634000(Suspension). The trailer manufacturer was notified of the failure and referred the contact to the axle manufacturer for assistance. The axle manufacturer was contacted and referred the contact back to the trailer manufacturer. The failure mileage was unknown.
Safety Rating for the 2019 HEARTLAND WILDERNESS
NHTSA has not yet tested the 2019 HEARTLAND WILDERNESS in its New Car Assessment Program.
Technical Service Bulletins for the 2019 HEARTLAND WILDERNESS
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 HEARTLAND WILDERNESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND WILDERNESS
- 2014 HEARTLAND WILDERNESS — 2 complaints
- 2016 HEARTLAND WILDERNESS — 2 complaints
- 2017 HEARTLAND WILDERNESS — 1 complaint
- 2018 HEARTLAND WILDERNESS — 0 complaints
- 2019 HEARTLAND WILDERNESS (current)
- 2020 HEARTLAND WILDERNESS — 0 complaints
- 2021 HEARTLAND WILDERNESS — 0 complaints
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND MALLARD — 24 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints