2022 HEARTLAND TRAIL RUNNER Electrical System Problems

In January 2023 the 26th breaker panel sparked and started smoking no breakers flipped and at 3am my roommate who works nights started pulling anything that could produce power or consume it. After almost two weeks of fighting manufacturer we were sent a converter and a licensed technician installed it and power was restored. May 21st 2023 there was a loud pop and the entire system started flickering off and on and an electrical smell of burning wires started producing and i immediately went to evacuate the children and disconnected anything that could be consuming power. Flickering and clicking went on for a couple hours before it ceased and no power was returned to the unit.

Converter overheated or failed to work as intended resulting in smoke leading up to an electrical fire. Component was in a small space with no adequate air flow and breaker’s remained in place not flipping as they should have to stop power from flowing. There were no warning signs as we were all asleep and husband happened to get up to go check on the kids when he found the breaker panel smoking. This could have killed us and has resulted in no power and losing food, shelter and warmth during a major freeze.