2012 HEARTLAND PROWLER — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1

Recall

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2012 HEARTLAND PROWLER

The 2012 HEARTLAND PROWLER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS. The most commonly reported problem area is the Equipmentrecreational Vehicletrailer (1 complaint).

Recalls for the 2012 HEARTLAND PROWLER

NHTSA has recorded 1 recall for the 2012 HEARTLAND PROWLER, potentially affecting up to 1,680 vehicles.

Recall 15V482000 — EQUIPMENT:OTHER:LABELS

| 1,680 vehicles affected

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

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Owner Complaints for the 2012 HEARTLAND PROWLER

1 complaint has been filed with NHTSA for the 2012 HEARTLAND PROWLER. Below is a breakdown by vehicle component.

Most Recent Complaints

#10508042 | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | | N/A miles
HEALTH HAZARD IN RV FRESH WATER TANK I PURCHASED A 2012 PROWLER 26P BH TRAVEL TRAILER. THIS TRAILER IS MANUFACTURED BY HEARTLAND RECREATIONAL VEHICLES, LLC. THIS RV IS STILL UNDER WARRANTY. HEARTLAND RECREATIONAL VEHICLES, LLC, (HEARTLAND RV) IS PUTTING DEFECTIVE FRESH WATER TANKS INTO THEIR RVS. THE TANKS SAG IN THE MIDDLE LEAVING OVER 15 GALLONS OF WATER IN THEM WHICH CANNOT BE DRAINED OR USED. THE TANKS HAVE A CAPACITY OF 49 GALLONS. THAT LEAVES APPROXIMATELY ONE THIRD OF THE WATER LEFT IN THE TANK AFTER DRAINING THE TANK WITH THE FACTORY INSTALLED DRAIN. THERE IS A FITTING ON THE SIDE OF THE TANK THAT HAS THE DUAL PURPOSE OF BEING USED FOR THE DRAIN AND THE PICKUP FOR THE WATER PUMP. THE FITTING IS NOT ON THE BOTTOM OF THE TANK AS IT SHOULD BE AND THE EXCESSIVE SAGGING OF THE TANK TRAPS THE WATER. THIS IS A HEALTH HAZARD AS THIS WATER IS INTENDED TO BE POTABLE WATER THAT IS USED FOR COOKING AND DRINKING. IT IS IMPOSSIBLE TO PROPERLY SANITIZE AND FLUSH THE TANK WITH THIS MUCH WATER LEFT IN IT AFTER DRAINING. THE RECOMMENDED PROCEDURE IS TO SANITIZE WITH CHLORINE BLEACH AND THEN THOROUGHLY DRAIN AND FLUSH OUT THE TANK. IT IS IMPOSSIBLE TO PROPERLY FLUSH THIS TANK BECAUSE OF THE LARGE AMOUNT OF WATER TRAPPED IN THE TANK. THIS IS A POTENTIALLY DEADLY SITUATION WHICH WARRANTS A FACTORY RECALL. HEARTLAND RV CONTACT INFORMATION: HEARTLAND RECREATIONAL VEHICLES, LLC 1001 ALL-PRO DRIVE ELKHART, IN 46514 PHONE: 574.262.5992 *TR

Safety Rating for the 2012 HEARTLAND PROWLER

NHTSA has not yet tested the 2012 HEARTLAND PROWLER in its New Car Assessment Program.

Technical Service Bulletins for the 2012 HEARTLAND PROWLER

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2012 HEARTLAND PROWLER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HEARTLAND PROWLER

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Other HEARTLAND Models

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