2019 HEARTLAND MALLARD Wheels Problems

Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway disconnect. I had a electrician crimp the brakes during a trip in april 2021, after I discovered this. Since I'm not a technician, I did not know that the emergency breakaway also needed to be connected. It remains unconnected to this day. The emergency breakaway issue was discovered during a routine Virginia state safety inspection. The breakaway is related only to the rear axle, which was replaced, not the front axle, which is working. I contacted camping world immediately after failing the state inspection on June 13, 2022. I brought the unit in to be fixed on...

THE DEXTER AXLE AND BEARING CAME APART. IN 2018 SEVERAL RECALLS WERE MADE FOR SIMILAR AXLES WITH A DEFECT IN THE BEARING AND HUB CAUSING OVERHEATING AND FAILURE. OUR APPROXIMATELY 5.1-5.2K LBS TRAILER AXLE FAILED IN THE SAME MANNER BUT WASN'T LISTED AND DEXTER IS DENYING A PROBLEM IN THEIR MANUFACTURE / ACTIVE RECALL. PLEASE INITIATE AN INVESTIGATION. OUR WHEEL CAME OFF WHEN DRIVING AND WE RECENTLY HAD IT INSPECTED AND TIRES REPLACED ETC.*DT*JB

2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DID NOT OCCUR WHILE DRIVING AND CAUSED SEVERE ACCIDENT OR DEATH. MIGHT WANT TO INCLUDE MORE UNITS IN YOUR RECALL AS MINE WOULD BE CONSIDERED OUT OF THIS TIME FRAME - HTTP://WWW.ARFC.ORG/RVS/HEARTLAND/MALLARD/RECALLS/000091506003664723000000058/RECALL.ASPX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR