2008 HEARTLAND CYCLONE Structure Problems

TL*THE CONTACT OWNS A 2008 HEARTLAND CYCLONE. THE VEHICLE WAS LOADED TO THE PROPER LOAD CARRYING CAPACITY. WHILE ACCELERATING FROM A STOP, THE CONTACT HEARD A DRAGGING NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE SPARE TIRE WAS DRAGGING ON THE GROUND UNDER THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OPERATING AS IT WAS INTENDED TO. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS LOADED TO CAPACITY. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.