2008 GULF STREAM TOURMASTER Visibility Problems

2008 GULFSTREAM R V,PURCHASED JAN.18, 2008 TRAVELING DOWN THE ROAD I NOTICED A CONTINUOUS NOISE COMING FROM THE FRONT SHADE, WHICH IS APPROX. 8' IT HAS TWO SHADES THAT ROLL ON IT, SO IT'S VERY HEAVY. WE REPORTED IT TO THE R V DEALER, THEY CHECKED IT, SAID IT WAS FINE ! SO WE CONTINUED ON OUR TRIP TO YUMA, AZ. THANKFULLY WE MADE IT THERE AND HAD PARKED THE R V BE FORE THE WHOLE THING CAME CRASHING DOWN, THIS HAPPENED IN DEC.2008 IT CRACKED THE FRONT WINDOW,PUT DEEP GASHES IN THE DASH BOARD. WE CALLED GULFSTREAM TOLD THEM WHAT HAPPENED, AND ALSO SUGGESTED THEY DO A SAFETY RECALL ON THE SHADE. THEN WE TOOK IT TO THE REPAIR SHOP, FOUND OUT ONLY 2 SCREWS MAYBE 1 INCH LONG WAS HOLDING THIS UP, SO THEY ORDERED NEW SIDE PANELS THAT WERE DAMAGED, PLUS SCREWS, & A CENTER STRIPE TO...