2016 GMC SAVANA — Problems, Recalls & Safety Data

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N/A

Safety Rating

12

Owner Complaints

3 Crashes

7

Recalls

ACTIVE RECALL

39

Service Bulletins

1

Investigation

Overview of the 2016 GMC SAVANA

The 2016 GMC SAVANA has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM. 39 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (3 complaints), Electronic Stability Control Esc (2 complaints), and Service Brakes (2 complaints).

Recalls for the 2016 GMC SAVANA

NHTSA has recorded 7 recalls for the 2016 GMC SAVANA, potentially affecting up to 396,435 vehicles.

Recall 23V247000 — ELECTRICAL SYSTEM:WIRING

| 150,830 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

Consequence: An overheated electrical circuit increases the risk of a fire.

Remedy: Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782....

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Recall 19V387000 — VISIBILITY:GLASS, SIDE/REAR

| 1,159 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall...

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Recall 18V655000 — ELECTRICAL SYSTEM

| 30,448 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Consequence: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020...

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Recall 18V295000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

| 207,483 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Consequence: High electrical resistance can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this...

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Recall 18V267000 — EQUIPMENT

| 6,154 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...

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Recall 16V700000 — VISIBILITY:REARVIEW MIRRORS/DEVICES

| 40 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have...

Consequence: If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for...

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Recall 16V184000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

| 321 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC...

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Owner Complaints for the 2016 GMC SAVANA

12 complaints have been filed with NHTSA for the 2016 GMC SAVANA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11683975 | POWER TRAIN | | N/A miles
6L80 transmission has failed @ 109,000 miles. At a stop light, in drive, vehicle would not move in drive or reverse. After switching back and forth transmission finally started to work and was able to limp to a dealership. Did not realize how big this issue is with this transmission until mine failed prematurely. I thank God that mine happened at a stop light and not when trying to accelerate at a say a stop sign where I need to cross multiple lanes of traffic. I would have been a sitting duck in the middle of oncoming traffic.
#11408196 | STEERING | | N/A miles Crash
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
#11408196 | SUSPENSION | | N/A miles Crash
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
#11408196 | WHEELS | | N/A miles Crash
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
#11365198 | ELECTRONIC STABILITY CONTROL (ESC) | | 62,000 miles
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.

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Safety Rating for the 2016 GMC SAVANA

NHTSA has not yet tested the 2016 GMC SAVANA in its New Car Assessment Program.

Technical Service Bulletins for the 2016 GMC SAVANA

General Motors, LLC has issued 39 technical service bulletins (TSBs) for the 2016 GMC SAVANA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

08-07-30-035G — POWER TRAIN

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

08-08-51-003K — STRUCTURE:BODY:BUMPERS

This informational bulletin advised the dealer to remove the protective film from the bumpers and how to clean/remove the adhesive.

08-08-51-003K — STRUCTURE

This informational bulletin advised the dealer to remove the protective film from the bumpers and how to clean/remove the adhesive.

18-NA-102 — ELECTRICAL SYSTEM

This technical bulletin provides a procedure to repair a possible wiring harness repair if damaged by the parking brake, brake booster mount or brake pedal bolt.

PIC6450 — ELECTRICAL SYSTEM

This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.

22NA009 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

17NA114 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

This technical bulletin provides a procedure to Tighten the Charge Air Cooler Duct Clamp to correct a condition of an oil leak originating from either the inlet or outlet duct of the turbocharger due to the charge air cooler pipe clamp not being tightened properly.

17NA114 — EQUIPMENT

This technical bulletin provides a procedure to Tighten the Charge Air Cooler Duct Clamp to correct a condition of an oil leak originating from either the inlet or outlet duct of the turbocharger due to the charge air cooler pipe clamp not being tightened properly.

19NA153 — ENGINE

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.

N192210260 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

N192210260 - Special Coverage Adjustment - Certain vehicles that are equipped with a diesel engine (LML/LGH) may have a condition which causes an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or causes the DEF heater performance to degrade. If this condition occurs, the Malfunction Indicator...

Showing 10 of 39 technical service bulletins.

NHTSA Investigations for the 2016 GMC SAVANA

NHTSA has opened 1 investigation into potential safety defects in the 2016 GMC SAVANA.

Investigation PE23016 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY Closed

Opened:

6L90 Transmission Failure

Other Model Years of the GMC SAVANA

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Other GMC Models

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