2018 GLAVAL BUS CONCORDE II — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

6

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2018 GLAVAL BUS CONCORDE II

The 2018 GLAVAL BUS CONCORDE II has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT, EQUIPMENT ADAPTIVE/MOBILITY, SEAT BELTS.

Recalls for the 2018 GLAVAL BUS CONCORDE II

NHTSA has recorded 7 recalls for the 2018 GLAVAL BUS CONCORDE II, potentially affecting up to 4,005 vehicles.

Recall 19V824000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

| 356 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the...

Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

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Recall 18V640000 — EQUIPMENT ADAPTIVE/MOBILITY

| 1,525 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses...

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is...

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Recall 18V481000 — SEAT BELTS

| 707 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy: Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is...

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Recall 18V376000 — SEAT BELTS

| 704 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy: Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is...

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Recall 18V269000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 3 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

Consequence: If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

Remedy: Forest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer...

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Recall 18V269000 — POWER TRAIN:AUTOMATIC TRANSMISSION

| 3 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

Consequence: If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

Remedy: Forest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer...

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Recall 17V585000 — SEATS

| 707 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.

Consequence: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.

Remedy: Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.

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Owner Complaints for the 2018 GLAVAL BUS CONCORDE II

No complaints have been filed with NHTSA for the 2018 GLAVAL BUS CONCORDE II.

Safety Rating for the 2018 GLAVAL BUS CONCORDE II

NHTSA has not yet tested the 2018 GLAVAL BUS CONCORDE II in its New Car Assessment Program.

Technical Service Bulletins for the 2018 GLAVAL BUS CONCORDE II

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2018 GLAVAL BUS CONCORDE II

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GLAVAL BUS CONCORDE II

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Other GLAVAL BUS Models

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