2021 FREIGHTLINER M2 — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
2
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2021 FREIGHTLINER M2
The 2021 FREIGHTLINER M2 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES. 2 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Power Train (2 complaints), Electrical System (1 complaint), and Electrical System Instrument Clusterpanel (1 complaint).
Recalls for the 2021 FREIGHTLINER M2
NHTSA has recorded 6 recalls for the 2021 FREIGHTLINER M2, potentially affecting up to 348,124 vehicles.
Recall 23V237000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 57,504 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
View full details →Recall 23V237000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 57,504 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
View full details →Recall 23V237000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 57,504 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
View full details →Recall 23V237000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 57,504 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
View full details →Recall 23V237000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 57,504 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
View full details →Recall 23V105000 — STEERING:LINKAGES:DRAG:LINK:CONNECTION
| 60,604 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Consequence: Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy: DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This...
View full details →Owner Complaints for the 2021 FREIGHTLINER M2
7 complaints have been filed with NHTSA for the 2021 FREIGHTLINER M2. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 1 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 Freightliner XC Line Motorhome. The contact stated that the ICU on the coach had delaminated over time and made it difficult to read. There was no warning light illuminated. The vehicle was diagnosed, and the contact was advised that the ICU panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,800.
The contact owns a 2021 Freightliner M2. The contact stated while driving at various speeds and slightly depressing the accelerator pedal, the pedal travelled down to the floorboard and was stuck, causing the vehicle to accelerate unintendedly. The contact depressed the brake pedal, but the vehicle failed to respond. The contact shifted to neutral(N), pulled over to the side of the road, and turned off the vehicle. The contact stated that upon restarting the vehicle, the vehicle operated as needed temporarily. The contact stated that the failure had caused him to pull over to the side of the road several times in one drive. The contact stated that the failure had been recurring intermittently. The contact stated that while driving 40 MPH, the failure recurred, and the vehicle accelerated unintendedly to 70 MPH. The contact stated that the vehicle was taken to the dealer several times. The dealer test-drove the vehicle and informed the contact that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.
The contact owns a 2021 Freightliner M2. The contact stated that while a driver was driving at an undisclosed speed, the vehicle started decelerating unintendedly and then stalled. There were no warning lights illuminated. The driver was able to coast to the side of the roadway. The driver was unable to restart the vehicle. The vehicle was towed to the dealer who stated that there was an excessive amount of oil in the engine. The dealer determined that the engine had failed and needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 20V466000 (Electrical System, Engine); but the VIN was not included in the recall, and the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,024.
The contact owns a 2021 Freightliner M2. The contact stated that while a driver was driving at an undisclosed speed, the vehicle started decelerating unintendedly and then stalled. There were no warning lights illuminated. The driver was able to coast to the side of the roadway. The driver was unable to restart the vehicle. The vehicle was towed to the dealer who stated that there was an excessive amount of oil in the engine. The dealer determined that the engine had failed and needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 20V466000 (Electrical System, Engine); but the VIN was not included in the recall, and the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,024.
Meritor Transfer case has failed due to the internal coating coming off and clogging the oil pump pick up tube screen which starves the oil pump and eventually leads to bearing failure. This is a safety concern because the T-Case is the central connecting point for the drive line. When the bearings fail or seize the torque from the input shaft can cause the connecting components (u-joints, drive shafts) to shake violently and potentially fail, leaving debris in the roadway for other motorists to deal with and also having the potential to damage the trucks brake air system. This could result in an unexpected loss of control by the operator and result in a vehicle crash.
Safety Rating for the 2021 FREIGHTLINER M2
NHTSA has not yet tested the 2021 FREIGHTLINER M2 in its New Car Assessment Program.
Technical Service Bulletins for the 2021 FREIGHTLINER M2
Daimler Trucks North America, LLC has issued 2 technical service bulletins (TSBs) for the 2021 FREIGHTLINER M2. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TechTalk566554K — EQUIPMENT
Tech Talk discussion on New Beam clamp for harness routing 23-14234-002.
TechTalk566534K — VISIBILITY
Tech Talk discussion on Air line Coding and location in manual.
NHTSA Investigations for the 2021 FREIGHTLINER M2
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER M2
- 2016 FREIGHTLINER M2 — 3 complaints
- 2017 FREIGHTLINER M2 — 1 complaint
- 2018 FREIGHTLINER M2 — 0 complaints
- 2019 FREIGHTLINER M2 — 1 complaint
- 2020 FREIGHTLINER M2 — 0 complaints
- 2021 FREIGHTLINER M2 (current)
- 2022 FREIGHTLINER M2 — 4 complaints
- 2023 FREIGHTLINER M2 — 0 complaints
- 2024 FREIGHTLINER M2 — 0 complaints
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER SPRINTER 2500 — 64 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints