2024 FREIGHTLINER CASCADIA — Problems, Recalls & Safety Data

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N/A

Safety Rating

27

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

22

Service Bulletins

0

Investigations

Overview of the 2024 FREIGHTLINER CASCADIA

The 2024 FREIGHTLINER CASCADIA has received a total of 27 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STEERING, ELECTRONIC STABILITY CONTROL (ESC). 22 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Forward Collision Avoidance Adaptive Cruise Control (6 complaints), Vehicle Speed Control (6 complaints), and Forward Collision Avoidance Warnings (4 complaints).

Recalls for the 2024 FREIGHTLINER CASCADIA

NHTSA has recorded 7 recalls for the 2024 FREIGHTLINER CASCADIA, potentially affecting up to 1,607 vehicles.

Recall 24V093000 — STEERING

| 11 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 FCCC MT45G, MT45, and Freightliner Cascadia vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will replace the steering gears, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for the recall is FL995.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Recall 23V299000 — ELECTRONIC STABILITY CONTROL (ESC)

| 266 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Understeering during a J-turn may increase the risk of a crash.

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

View full details →

Owner Complaints for the 2024 FREIGHTLINER CASCADIA

27 complaints have been filed with NHTSA for the 2024 FREIGHTLINER CASCADIA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11687882 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles
The forward collision avoidance system fails to distinguish stationary objects from animate objects resulting in immediate engagement of the braking system.
#11668076 | TIRES | | N/A miles
See attached document for complaint.
#11633144 | ELECTRICAL SYSTEM | | N/A miles
It is hard to impossible to drive the truck in a straight line (compared to models without the smartvalves), and often drifts side to side randomly without any warning or feedback. The steering requires constant input, and the "feel" of the truck is not correct to allow intuitive steering. When driving in tight areas, I find that I need to stay at least a foot away from barriers or other objects to not be in danger of hitting them. When in width-limited areas, like construction zones, I often need to straddle the center line and block other vehicles from passing me, so as not to be in danger of collision. These controllability problems are induced by the "active" smartvalve system. This is the chassis leveling system that adjusts air to the suspension air springs (air bags). The smart valve system is there to allow a driver to adjust the suspension up or down as needed to assist in hooking in improperly positioned trailer (to prevent injuries). The system also actively interferes with what would be the normal operation of a suspension "leveling" valve, and adjusts and or blocks the normal flow of air in and out of the suspension when driving. This results in poor handling and control problems. I have asked to have the valve replaced with a normal "dumb" valve on my truck, since I have found that the trucks handle normally with a standard leveling valve. I have also found that in many curvy road situations, the truck is hard to keep from running off the road, even bobtail. There is severe apparent understeer, and it seems likely to be attributed to the smartvalve leveler interfering with the suspension. I see that there is a recall on Freightliners having to do with understeer problems on curves (Recall 234245 [USA]: Understeering during a j-turn may increase the risk of a crash.). The recall says that Freightliner will replace the tires; it is likely that this will not help in the case of models with an active "smartvalve" system.
The cruise control (level 2 autonomous) will turn itself off without any warning sometimes. This happens any time the truck is set for above the speed limit by more than 2 mph. The truck uses a speed limit map, independent of actual posted speed limits. When the truck detects a speed limit drop to below the cruise setting, either real or imagined, the cruise control disengages without any warning or notification. This is a problem when I expect the truck to continue its autonomous function in traffic situations, but it does not, and without warning. The system will even disengage while it is operating; it will be slowing or maintaining a following distance, then disengage. The driver has no idea if the truck is still auto-driving until he is close to a rear-end accident. Also, bear in mind that speed limit signs are often only posted on the right side of the road; If there is something blocking the sign, like another vehicle, the cruise will still disengage without warning, and the driver does not know it. The only way to tell if cruise is still engaged is by looking for a small green icon in the bottom left of the dash display, which is over 20 degrees down from focal view. Also, there are times when the cruise disengages for no apparent reason. Sometimes there is a barely audible bluetooth-disconnect type sound, but often there is no audible warning. There is also no display warning of any type.
When approaching stopped traffic, sometimes the truck will respond and begin to slow down. At other times, the truck will continue at set speed toward a detected stopped vehicle, and in situations where the time and distance are way too short to justify no reaction by the system. The truck at sometimes acts like it is auto-driving; at others it acts as if it is only in crash-mitigation mode, and will wait for the driver until the last possible second and then slam on brakes. There have been some times where the truck actually gave a collision warning (alarm and display turns red), but in no way attempted to slow itself. This happens with vehicles detected in the truck's headway for multiple seconds beforehand. In short, the truck will sometimes apparently allow itself to rear-end a vehicle in front of itself, even though the sensors detected it and it had plenty of time to react. When there has been a collision warning with no action by the autonomous system, it has often been when there is less than 1/2 second for the driver to intervene.

View all Forward Collision Avoidance Adaptive Cruise Control complaints →

Safety Rating for the 2024 FREIGHTLINER CASCADIA

NHTSA has not yet tested the 2024 FREIGHTLINER CASCADIA in its New Car Assessment Program.

Technical Service Bulletins for the 2024 FREIGHTLINER CASCADIA

Daimler Trucks North America, LLC has issued 22 technical service bulletins (TSBs) for the 2024 FREIGHTLINER CASCADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-26-052-FTL — POWER TRAIN

Technical Service Bulletin for DT12 PTO Upfit

FleetCom_Frnt Susp Spring — SUSPENSION

Fleet Communications for Cascadia Front Suspension Spring Pin Bushings

CALFTL54-036 — ELECTRICAL SYSTEM

Customer Advisory Letter for New Cascadia BCA Electrical Connection Inspection

D24M5-Bulletin — ENGINE

Detroit Field Service campaign for 2024 HDEP ACM Software Reprogramming.

CXA 1_16_Espar Fuel — FUEL/PROPULSION SYSTEM

CX Advocate for Espar Fuel Standpipe Weld (SF705)

SS3161-FTL — ELECTRICAL SYSTEM

Service Solution for Cascadia intermittent no-start and CPC not configured message

SF705-OWN LTR — FUEL/PROPULSION SYSTEM

Field Service Campaign for Espar Fuel Standpipe Weld

SS3159-FTL — ELECTRICAL SYSTEM

Service Solution for Cascadia Optimized Idle icon missing on instrument cluster

CALFTL35-002 — SUSPENSION

Customer Advisory Letter for Z-Bracket Welded too High on Rear Axle Differential Housing

24CSA-16 — ENGINE

Detroit Customer Service Annoucement for Gen 5 DD15 Cylinder Head Cup Plug Replacement

Showing 10 of 22 technical service bulletins.

NHTSA Investigations for the 2024 FREIGHTLINER CASCADIA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FREIGHTLINER CASCADIA

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Other FREIGHTLINER Models

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