2018 FREIGHTLINER CUSTOM CHASS XCM — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2018 FREIGHTLINER CUSTOM CHASS XCM
The 2018 FREIGHTLINER CUSTOM CHASS XCM has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL. 4 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Electrical System Instrument Clusterpanel (1 complaint), and Exterior Lighting (1 complaint).
Recalls for the 2018 FREIGHTLINER CUSTOM CHASS XCM
NHTSA has recorded 1 recall for the 2018 FREIGHTLINER CUSTOM CHASS XCM, potentially affecting up to 74 vehicles.
Recall 17V450000 — FUEL SYSTEM, DIESEL
| 74 vehicles affected
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Consequence: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer...
View full details →Owner Complaints for the 2018 FREIGHTLINER CUSTOM CHASS XCM
8 complaints have been filed with NHTSA for the 2018 FREIGHTLINER CUSTOM CHASS XCM. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Power Trainaxle Assembly | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Structureemergencyescapeegressexit | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2018 Freightliner XC-R Raised Rail Rear Engine Motor Home Chassis. The contact stated that while in reverse(R), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the RV to safely maneuver the RV while reversing into a parking spot. The manufacturer was notified of the failure and the contact was instructed to drop the tag axle which would lift the weight off the axle, allowing the RV to operate as needed while in reverse(R). Despite the manufacturer's instructions, the failure persisted. The RV was not diagnosed or repaired. The failure mileage was approximately 37,500.
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
See attached document for complaint
See attached document for complaint
Safety Rating for the 2018 FREIGHTLINER CUSTOM CHASS XCM
NHTSA has not yet tested the 2018 FREIGHTLINER CUSTOM CHASS XCM in its New Car Assessment Program.
Technical Service Bulletins for the 2018 FREIGHTLINER CUSTOM CHASS XCM
Daimler Trucks North America, LLC has issued 4 technical service bulletins (TSBs) for the 2018 FREIGHTLINER CUSTOM CHASS XCM. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-008WI — EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
DOC-1034433 — STEERING
Service Solution provided to customers regarding certain FCCC coaches may have difficulty keeping steer axle wheels straight during front end alignment procedure.
ICI19-028 FL788 — POWER TRAIN
FCCC Motorhome Chassis Rear PDMs recall bulletin
FL788 — POWER TRAIN
FCCC Motorhome Chassis Rear PDMs recall bulletin
NHTSA Investigations for the 2018 FREIGHTLINER CUSTOM CHASS XCM
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER CUSTOM CHASS XCM
- 2017 FREIGHTLINER CUSTOM CHASS XCM — 0 complaints
- 2018 FREIGHTLINER CUSTOM CHASS XCM (current)
Other FREIGHTLINER CUSTOM CHASS Models
- FREIGHTLINER CUSTOM CHASS X-LINE — 3 total complaints
- FREIGHTLINER CUSTOM CHASS XCR — 2 total complaints
- FREIGHTLINER CUSTOM CHASS M-LINE — 1 total complaint
- FREIGHTLINER CUSTOM CHASS S2G — 0 total complaints
- FREIGHTLINER CUSTOM CHASS XCP — 0 total complaints