2015 FOREST RIVER ROCKWOOD Electrical System Problems

2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017 *JS

7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK...

WHILE INSPECTING THE UNDERSIDE OF MY RV I DISCOVERED WHERE THE MANUFACTURER HAD ROUTED THE ELECTRICAL WIRING AROUND THE FRAME INSTEAD OF THE OPENING IN THE FRAME THAT HAD BEEN PROVIDED, (WITH A GROMMET). MY CONCERN IS THAT OVER TIME THE FRAME COULD WEAR THE INSULATION OFF THE WIRES AND SHORT OUT CAUSING A FIRE. I RETURNED THE RV TO THE DEALERSHIP AND EXPRESSED MY CONCERNS. I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE UNTIL THERE WAS A PROBLEM. I TOOK PICTURES OF THE WIRING BUT DON'T KNOW HOW I COULD INSERT THEM HERE. *TR