2021 FORD TRANSIT CONNECT — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2021 FORD TRANSIT CONNECT
The 2021 FORD TRANSIT CONNECT has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, POWER TRAIN:SHIFT LINKAGE/CABLE/ROD, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (3 complaints), Engine (2 complaints), and Service Brakes (2 complaints).
Recalls for the 2021 FORD TRANSIT CONNECT
NHTSA has recorded 7 recalls for the 2021 FORD TRANSIT CONNECT, potentially affecting up to 6,521,319 vehicles.
Recall 25V442000 — BACK OVER PREVENTION:SOFTWARE
| 200,237 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain...
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
View full details →Recall 22V413000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Recall 22V413000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Recall 21V592000 — SEAT BELTS:FRONT:RETRACTOR
| 42,493 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact...
View full details →Recall 21V592000 — SEAT BELTS:FRONT:RETRACTOR
| 42,493 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact...
View full details →Recall 21V376000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
| 192,080 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
View full details →Recall 21V376000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 192,080 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
View full details →Owner Complaints for the 2021 FORD TRANSIT CONNECT
10 complaints have been filed with NHTSA for the 2021 FORD TRANSIT CONNECT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.
We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement within a 2 week time period. While our vehicle is outside of the mileage for the power train warranty from Ford, it is not outside of the time period. We feel that the significant amount of transmissions needing to be replaced on 2021 Ford Transit Connects is unreasonable expectation when you purchase your vehicle brand new from the manufacturer. Our vehicle has always been properly maintained to all dealer specs for the entire time we have owned it (and it was purchased with 6 miles on the odometer).
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
Safety Rating for the 2021 FORD TRANSIT CONNECT
NHTSA has not yet tested the 2021 FORD TRANSIT CONNECT in its New Car Assessment Program.
Technical Service Bulletins for the 2021 FORD TRANSIT CONNECT
Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2021 FORD TRANSIT CONNECT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 25-2550 — POWER TRAIN
This article supersedes TSB 24-2092 to update model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Transmission slipping Harsh Engagements Clutch DTCs This may be due to worn needle bearings in the output planet carrier...
SSM 49821 — ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of...
NHTSA Investigations for the 2021 FORD TRANSIT CONNECT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD TRANSIT CONNECT
- 2016 FORD TRANSIT CONNECT — 142 complaints
- 2017 FORD TRANSIT CONNECT — 31 complaints
- 2018 FORD TRANSIT CONNECT — 29 complaints
- 2019 FORD TRANSIT CONNECT — 65 complaints
- 2020 FORD TRANSIT CONNECT — 35 complaints
- 2021 FORD TRANSIT CONNECT (current)
- 2022 FORD TRANSIT CONNECT — 6 complaints
- 2023 FORD TRANSIT CONNECT — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints