2015 FORD TRANSIT CONNECT Back Over Prevention Problems

The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Transit Connect. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system independently activated and deactivated. In addition, the contact stated that occasionally the back over prevention camera system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was informed to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 65,000.