2013 FORD TAURUS POLICE INTERCEPTOR — Problems, Recalls & Safety Data

ME AND MY SISTER BOTH OWN 2013 TAURUSES, MINE A INTERCEPTER, HERS A SELF, BY 100000 BOTH TOE LINKS WERE CRACKED AND JOINTS BROKE, REPLACED LINKS ON BOTH CARS. PLUS MY FUEL MODULE WAS UNDER RECALL AND NOT HERS, BUT HERS FAILED AND MINE DID NOT. SHE HAD TO PAY OUT OF POCKET FOR HER MODULE, AND MINE WAS FIXED UNDER RECALL.

TL* THE CONTACT DRIVES A 2013 FORD TAURUS POLICE INTERCEPTOR. THE CONTACT STATED THAT THE SEAT BELT STEEL CABLE SNAPPED IN HALF WHEN THE OFFICER TRIED TO SECURE HIMSELF IN THE VEHICLE BEFORE DRIVING. THE CABLE FLEW UP AFTER BEING SNAPPED IN FROM THE BASE OF THE ATTACHMENT TO THE VEHICLE'S FLOOR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 153,670.

POWER STEERING FAILED. MECHANICAL SHOP ADVISED PROBLEM IS FAULTY STEERING MOTOR SENSOR FAULT. FORD RECALL #15S18. OUR VEHICLE MANUFACTURED 04/2012; VEHICLES COVERED BY RECALL HAVE ENDING MANUFACTURE DATE OF 02/2012.

OUR DEPARTMENT'S FLEET OF 2013 AND 2015 INTERCEPTORS HAVE EXPERIENCED TEPEATED HEADLIGHT FAILURES. NO RECALL FOUND FOR THIS PROBLEM. PROBLEMS BEGAN AS VEHICLES SURPASSED WARRANTY LIMITS. ONE SERVICED AT THE DEALER AND THE WIRE HARNESS HAD BURNED UP AND NEEDED REPLACED, AS WELL AS THE BCM NEEDED REPROGRAMMING. ONE HOUR INTO USE AFTER SERVICE THE SAME HEADLIGHT FAILED AGAIN. EACH 2013 MODEL HAS HAD HEADLIGHTS REPLACED AT LEAST TWICE AND THE 2015'S ARE INCREASING IN FAILURE RATE. THE SERVICE COST WAS OVER $500. THE ESTIMATED REPROGRAMMING COST WAS QUOTED AT $250. THE ABSENCE OF A RECALL WILL RESULT IN RIDICULOUS COST OVERRUNS IN MAINTENANCE BUDGETS.

COMPONENT IN FUEL PUMP ELECTRIC MODULE FAILED AND FUEL PUMP FAILED AND BOTH REPLACED. SALINAS VALLEY FORD DID NOT HONOR RECALL NUMBER 16V621000 OR 15V812000 COVERING THESE EQUIPMENT FAILURES. THEY ARE OR SHOULD BE COVERED BY THE RECALL NOTICES SENT IN 2105 AND 2015. DROVE CAR TO PLACE OF EMPLOYMENT AND IT FAILED TO START AT END OF THE DAY.