2019 FORD MUSTANG Visibility Problems

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, it was extremely difficult to see through the rear glass. Upon closer inspection, the contact became aware that the rear glass made objects appear warped. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,700.

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the front driver’s and passenger’s side windows would intermittently lower independently. The vehicle was taken to a local dealer where the software was updated, relubricated, and other repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.