2002 FORD MOUNTAINEER — Problems, Recalls & Safety Data
N/A
Safety Rating
18
Owner Complaints
2
Recalls
2
Service Bulletins
1
Investigation
Overview of the 2002 FORD MOUNTAINEER
The 2002 FORD MOUNTAINEER has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, TIRES:TREAD/BELT. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Trainautomatic Transmission (3 complaints), Power Trainautomatic Transmissiongear Position Indication Prndl (2 complaints), and Engine And Engine Cooling (1 complaint).
Recalls for the 2002 FORD MOUNTAINEER
NHTSA has recorded 2 recalls for the 2002 FORD MOUNTAINEER, potentially affecting up to 13,955,732 vehicles.
Recall 04V442000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
| 955,732 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
Consequence: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3,...
View full details →Recall 01X001000 — TIRES:TREAD/BELT
| 13,000,000 vehicles affected
Defect: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE...
Consequence: SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
View full details →Owner Complaints for the 2002 FORD MOUNTAINEER
18 complaints have been filed with NHTSA for the 2002 FORD MOUNTAINEER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Trainautomatic Transmission | 3 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissiongear Position Indication Prndl | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinestoragetank Assembly | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissiontorque Converter | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steeringcolumn | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontwheel Bearing | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitypower Window Devices And Controls | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2002 FORD MOUNTAINEER. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT LEVER ON THE COLUMN WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
I HAVE A 2002 FORD EXPLORER AND HAVE HAD TO REPLACE WHEEL BEARINGS AND HAVE SEEN WHERE MANY OTHERS ON THE INTERNET AS WELL AS PEOPLE I HAVE TALKED TO WITH THE EXACT SAME MODEL SUV HAVE HAD TO REPLACE THEIR BEARINGS AS WELL. TO ME IT SEEMS IF EVERYONE HAS HAD TO REPLACE THESE BEARING THAT THERE WOULD BE A RECALL. FORD MOTOR COMPANY SHOULD BE FORCED TO REPLACE THESE PARTS. IT IS NOT ONLY A EXPENSIVE PART IT IS ALSO A SAFETY RISK. I AMONG OTHERS DO NOT HAVE THE MONEY TO REPLACE ALL THOSE PARTS. MY WIFE DRIVES THIS TRUCK EVERYDAY AND I FEEL THAT IT IS A RISK TO DRIVE IT. *TR
TL*THE CONTACT OWNS A 2002 FORD MOUNTAINEER. WHILE DRIVING 35 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED AND HAS REMAINED LIT. THE CONTACT STATED THAT ONCE THE RESET BUTTON WAS PRESSED, IT TRIGGERED THE SERVICE ENGINE LIGHT TO ILLUMINATE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO FIND ANY FAILURES. THE VIN WAS INVALID AND THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,708 AND THE FAILURE MILEAGE WAS UNKNOWN.
TRANSMISSION STARTED TO SHUDDER WHEN SHIFTING, HAD DEALER POWER FLUSH AND FILL TRANSMISSION AND REPROGRAM PCM THIS FIXED PROBLEM FOR 3 DAYS, THEN PROBLEM RETURNED. HAVE NOW BEEN TOLD THAT TRANSMISSION NEEDS TO BE REPLACED. TRANSMISSION CAN GO OUT ANYTIME SO REPAIRS HAVE TO BE DONE AT A COST OF $3600.00 AT DEALER. *JB
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEIR TRANSMISSIONS.I KEEP GETTING THE SAME OLD SOUND AND DANCE FROM THEIR CUSTOMER SERVICE DEPARTMENT. THE MECHANIC WHO REBUILD MY TRANSMISSION TOLD ME THAT THIS IS NOT AN ISLOTED INCIDENT. HE SAID THAT THIS IS A COMMON PROBLEN WITH FORD CARS AND TRUCKS ESPECIALY MOUNTAINEERS AND THE FORD EXPLORER.SO I TOLD THIS TO MERCURY DO THEY HAVE PROBLEMS WITH THEIR TRANSMISSIONS THEY SAID IT WAS THE FIRST TTHEY HEARD OF THIS. THIS TRUCK IS ONLY 5 YEARS OLD TRANSMISSIONS JUST DONT GO BAD IN 5 YEARS I HAVE 2 OYTHER VEHICLES I ONLY USE THIS VEHICLE TO AND FROM WORK THERE IS NO REASON FOR MY TRANSMISSION TO GO BAD IN 5 YEARS. I TRIED TO BE COMPANSATED FOR THE RRRPEPAIRS THEY JUST IGNORE ME. WHAT CAN I DO. THANK YOU: ROBERT JOHN 3-16-2007
Safety Rating for the 2002 FORD MOUNTAINEER
NHTSA has not yet tested the 2002 FORD MOUNTAINEER in its New Car Assessment Program.
Technical Service Bulletins for the 2002 FORD MOUNTAINEER
Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2002 FORD MOUNTAINEER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
15193 — ELECTRICAL SYSTEM:IGNITION
SOME VEHICLES MAY EXHIBIT INTERMITTENT DIFFICULTY TURNING THE IGNITION KEY UPON STARTING. *JG
01134 — FUEL SYSTEM, GASOLINE
FUEL HESITATION WHILE MAKING HARD SWEEPING RIGHT HAND TURNS (SUCH AS A HIGHWAY ON-RAMP)
NHTSA Investigations for the 2002 FORD MOUNTAINEER
NHTSA has opened 1 investigation into potential safety defects in the 2002 FORD MOUNTAINEER.
Other Model Years of the FORD MOUNTAINEER
- 1997 FORD MOUNTAINEER — 8 complaints
- 1998 FORD MOUNTAINEER — 6 complaints
- 1999 FORD MOUNTAINEER — 7 complaints
- 2000 FORD MOUNTAINEER — 3 complaints
- 2001 FORD MOUNTAINEER — 1 complaint
- 2002 FORD MOUNTAINEER (current)
- 2003 FORD MOUNTAINEER — 3 complaints
- 2004 FORD MOUNTAINEER — 6 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints