2002 FORD MOUNTAINEER — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

18

Owner Complaints

2

Recalls

ACTIVE RECALL

2

Service Bulletins

1

Investigation

Overview of the 2002 FORD MOUNTAINEER

The 2002 FORD MOUNTAINEER has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, TIRES:TREAD/BELT. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Trainautomatic Transmission (3 complaints), Power Trainautomatic Transmissiongear Position Indication Prndl (2 complaints), and Engine And Engine Cooling (1 complaint).

Recalls for the 2002 FORD MOUNTAINEER

NHTSA has recorded 2 recalls for the 2002 FORD MOUNTAINEER, potentially affecting up to 13,955,732 vehicles.

Recall 04V442000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

| 955,732 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

Consequence: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3,...

View full details →

Recall 01X001000 — TIRES:TREAD/BELT

| 13,000,000 vehicles affected

Defect: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE...

Consequence: SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.

View full details →

Owner Complaints for the 2002 FORD MOUNTAINEER

18 complaints have been filed with NHTSA for the 2002 FORD MOUNTAINEER. Below is a breakdown by vehicle component.

Most Recent Complaints

#10631663 | POWER TRAIN | | 183,000 miles
TL* THE CONTACT OWNS A 2002 FORD MOUNTAINEER. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT LEVER ON THE COLUMN WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
#10210076 | SUSPENSION:FRONT:WHEEL BEARING | | 77,000 miles
I HAVE A 2002 FORD EXPLORER AND HAVE HAD TO REPLACE WHEEL BEARINGS AND HAVE SEEN WHERE MANY OTHERS ON THE INTERNET AS WELL AS PEOPLE I HAVE TALKED TO WITH THE EXACT SAME MODEL SUV HAVE HAD TO REPLACE THEIR BEARINGS AS WELL. TO ME IT SEEMS IF EVERYONE HAS HAD TO REPLACE THESE BEARING THAT THERE WOULD BE A RECALL. FORD MOTOR COMPANY SHOULD BE FORCED TO REPLACE THESE PARTS. IT IS NOT ONLY A EXPENSIVE PART IT IS ALSO A SAFETY RISK. I AMONG OTHERS DO NOT HAVE THE MONEY TO REPLACE ALL THOSE PARTS. MY WIFE DRIVES THIS TRUCK EVERYDAY AND I FEEL THAT IT IS A RISK TO DRIVE IT. *TR
#10206322 | ENGINE AND ENGINE COOLING | | N/A miles
TL*THE CONTACT OWNS A 2002 FORD MOUNTAINEER. WHILE DRIVING 35 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED AND HAS REMAINED LIT. THE CONTACT STATED THAT ONCE THE RESET BUTTON WAS PRESSED, IT TRIGGERED THE SERVICE ENGINE LIGHT TO ILLUMINATE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO FIND ANY FAILURES. THE VIN WAS INVALID AND THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,708 AND THE FAILURE MILEAGE WAS UNKNOWN.
#10197961 | POWER TRAIN:AUTOMATIC TRANSMISSION | | 68,000 miles
TRANSMISSION STARTED TO SHUDDER WHEN SHIFTING, HAD DEALER POWER FLUSH AND FILL TRANSMISSION AND REPROGRAM PCM THIS FIXED PROBLEM FOR 3 DAYS, THEN PROBLEM RETURNED. HAVE NOW BEEN TOLD THAT TRANSMISSION NEEDS TO BE REPLACED. TRANSMISSION CAN GO OUT ANYTIME SO REPAIRS HAVE TO BE DONE AT A COST OF $3600.00 AT DEALER. *JB
#10185362 | POWER TRAIN:AUTOMATIC TRANSMISSION | | 851,655 miles
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEIR TRANSMISSIONS.I KEEP GETTING THE SAME OLD SOUND AND DANCE FROM THEIR CUSTOMER SERVICE DEPARTMENT. THE MECHANIC WHO REBUILD MY TRANSMISSION TOLD ME THAT THIS IS NOT AN ISLOTED INCIDENT. HE SAID THAT THIS IS A COMMON PROBLEN WITH FORD CARS AND TRUCKS ESPECIALY MOUNTAINEERS AND THE FORD EXPLORER.SO I TOLD THIS TO MERCURY DO THEY HAVE PROBLEMS WITH THEIR TRANSMISSIONS THEY SAID IT WAS THE FIRST TTHEY HEARD OF THIS. THIS TRUCK IS ONLY 5 YEARS OLD TRANSMISSIONS JUST DONT GO BAD IN 5 YEARS I HAVE 2 OYTHER VEHICLES I ONLY USE THIS VEHICLE TO AND FROM WORK THERE IS NO REASON FOR MY TRANSMISSION TO GO BAD IN 5 YEARS. I TRIED TO BE COMPANSATED FOR THE RRRPEPAIRS THEY JUST IGNORE ME. WHAT CAN I DO. THANK YOU: ROBERT JOHN 3-16-2007

View all Power Trainautomatic Transmission complaints →

Safety Rating for the 2002 FORD MOUNTAINEER

NHTSA has not yet tested the 2002 FORD MOUNTAINEER in its New Car Assessment Program.

Technical Service Bulletins for the 2002 FORD MOUNTAINEER

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2002 FORD MOUNTAINEER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

15193 — ELECTRICAL SYSTEM:IGNITION

SOME VEHICLES MAY EXHIBIT INTERMITTENT DIFFICULTY TURNING THE IGNITION KEY UPON STARTING. *JG

01134 — FUEL SYSTEM, GASOLINE

FUEL HESITATION WHILE MAKING HARD SWEEPING RIGHT HAND TURNS (SUCH AS A HIGHWAY ON-RAMP)

NHTSA Investigations for the 2002 FORD MOUNTAINEER

NHTSA has opened 1 investigation into potential safety defects in the 2002 FORD MOUNTAINEER.

Investigation SQ01015 — AIR BAGS Closed

Opened:

INOPERATIVE AIR BAG SYSTEM

Other Model Years of the FORD MOUNTAINEER

View all FORD MOUNTAINEER model years →

Other FORD Models

View all FORD models →

Check any vehicle history by VIN - Free vehicle history report