2021 FORD F-450 SD Electrical System Integrated Trailer Brake Control Problems

The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.