2016 FORD F-350 Back Over Prevention Problems

The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera intermittently displayed a distorted, blue, or black screen. While driving at various speeds, the camera erroneously displayed an image of the rear of the vehicle. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 173,293.

I am a handicapped 65 yr. old male. I purchased this vehicle in 2019 used from a FORD dealer. Marchese Ford, Lebanon, NY. Pretty much since I have owned this vehicle, The back up camera has been working intermittingly. Sometimes it will work but lately, It is just lines and distorted objects. Or, will not come on at all. As I cannot work, I can't afford the money to diagnose the problem. I do know that it is not the camera as my son tried the camera on his friends truck and it worked properly. Now I see a recall for over 600,00 vehicles and am hoping to include my truck as I need this camera to back up as I cannot turn completely to see me surroundings due to illness/injuries. Thank You [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE...