2002 FORD EXPLORER SPORT Structure Problems

WHILE OPENING MY REAR HATCH WINDOW TO LOAD GROCERIES I NOTICED THE TOP RIGHT HINGE HAD DETACHED FROM THE CAR, LEAVING THE GLASS HATCH HANGING BY A SINGLE HINGE. WHEN I GOT HOME I GOOGLED THE PROBLEM AND DISCOVERED RECALL #04S20 AND MENTIONED IT TO MY DEALER WHEN I TOOK MY CAR IN FOR SERVICING. THEY SAID MY CAR WAS NOT INCLUDED, SO I CALLED FORD AND THEY AGREED. EVEN THOUGH THE RECALL SPECIFIES "ALL FORD EXPLORER MODELS" THEY SAY MINE IS THE 2-DOOR "SPORT" EDITION AND SO ISN'T INCLUDED EVEN THOUGH THE HATCH IS IDENTICAL (I'VE OWNED BOTH). THIS IS AN EXPENSIVE REPAIR AND THIS IS THE 2ND TIME I'VE HAD THIS PROBLEM (THE OTHER HINGE BROKE 2 YEARS AGO). I'D APPRECIATE IT IF YOU COULD DETERMINE IF THE 2-DOOR MODELS ARE SUFFICIENTLY DIFFERENT THAT THEY CAN BE EXEMPTED FROM THIS RECALL, AND IF THEY SHOULD BE INCLUDED TELL...

WHEN I OPEN THE BACK GLASS WINDOW, ONE HINGE BROKE OFF. I TRY TO SET THE WINDOW, THE OTHER HINGE BROKE. I HAVE TO TIE A ROPE TO KEEP THE GLASS FROM FALLING OFF. *TR I FIND ON LINE THERE IS A RECALL FOR 2002 - 2003 FORD EXPLORER LIFTGATE GLASS HINGE AND STRUT BRACKETS, NHTSA CAMPAIGN ID NUMBER: 04V442000. WHEN I CONTACTED FORD DEALER AND FORD COMPANY, THEY SAY MY VEHICLE VIN IS NOT COVERED BY THE RECALL. IF OTHER FORD EXPOLORERS ARE COVERED, WHY MY VIN IS NOT COVERED? IS IT BECAUSE THERE ARE FEWER FORD EXPLORER SPORT BUILT, AND LESS PEOPLE COMPLAIN ABOUT THE PROBLEM? I THINK THE RECALL SHOULD EXPAND TO COVER ALL EXPLORER BUILD IN 2002 - 2003.

I WAS OPENING THE REAR GLASS ON MY 2002 FORD EXPLORER SPORT WHEN THE HINGE BROKE AND THE GLASS FELL ON MY ARM. I WAS LUCKY TO CATCH IT BEFORE IT HIT THE GROUND. I NOW HAVE A HUGE BRUISE ON MY ARM. I CONTACTED FORD THE SAID MY TRUCK WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS BUILT. *TR

I DON'T KNOW IF THIS IS THE RIGHT PLACE TO FILE THIS COMPLAINT BUT ITS WORTH A SHOT. MY MOTHER OWNED A 2002 FORD EXPLORER SPORT. MY BROTHER WAS DRIVING IT HOME TO KANSAS CITY FROM ST. LOUIS MISSOURI. THE WEATHER WAS PERFECT, THE ROADWAYS WERE PERFECT, THERE WAS NOTHING WRONG WITH THE CAR, THE AIR BAGS DEPLOYED, HE WASN'T SPEEDING. HOWEVER, HE DROVE OFF THE SIDE OF THE HIGHWAY, OVER CORRECTED IT TO GAIN CONTROL AND FISH-TAILED. WITNESSES SAY THAT IT LOOKED LIKE HE HAD CONTROL AGAIN AND THEN IT ROLLED, KILLING HIM. HIM AND THE PASSENGER WERE BOTH WEARING SEAT BELTS; HOWEVER, THE TOP CRUSHING HIM IN IS WHAT KILLED HIM. THESE VEHICLES LIKE OTHER SUV'S HAVE A HIGH ROLL-OVER RATE YET PEOPLE KEEP BUYING THEM. SOMETHING NEEDS TO BE DONE TO PREVENT ANY OTHER FAMILIES FROM EXPERIENCING THIS TRAGEDY. NOW OBVIOUSLY WHATEVER HAPPENS WON'T BRING ME BACK...