2020 FORD EXPLORER HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2020 FORD EXPLORER HYBRID
The 2020 FORD EXPLORER HYBRID has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:DRIVESHAFT. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2020 FORD EXPLORER HYBRID
NHTSA has recorded 4 recalls for the 2020 FORD EXPLORER HYBRID, potentially affecting up to 1,011,744 vehicles.
Recall 22V255000 — POWER TRAIN:AXLE ASSEMBLY
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:AXLE ASSEMBLY
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Owner Complaints for the 2020 FORD EXPLORER HYBRID
1 complaint has been filed with NHTSA for the 2020 FORD EXPLORER HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DEEMED THE VEHICLE A TOTAL LOSS. A POLICE REPORT WAS MADE. THE VEHICLE IS AWAITING INSURANCE ADJUSTOR INFORMATION FOR THE CAUSE OF THE FAILURE THAT OCCURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V687000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. DARLING'S403 HOGAN RD, BANGOR, ME 04401 (207) 992-1560 WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAS PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN AT THIS TIME.
Safety Rating for the 2020 FORD EXPLORER HYBRID
NHTSA has not yet tested the 2020 FORD EXPLORER HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2020 FORD EXPLORER HYBRID
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 FORD EXPLORER HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EXPLORER HYBRID
- 2020 FORD EXPLORER HYBRID (current)
- 2021 FORD EXPLORER HYBRID — 7 complaints
- 2022 FORD EXPLORER HYBRID — 0 complaints
- 2023 FORD EXPLORER HYBRID — 3 complaints
- 2025 FORD EXPLORER HYBRID — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints