2013 FORD E-350 Tires Problems

TL* THE CONTACT OWNS A 2013 FORD E-350. WHILE DRIVING APPROXIMATELY AT 55 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THE DEALER (JACK SCHMITT CHEVROLET OF WOOD RIVER, 1870 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WERE AWARE THE TIRES WERE NOT FOR THE VEHICLE WHEN IT WAS SOLD TO THE CONTACT. THE MANUFACTURER WAS CONTACTED. THE VIN WAS UNKNOWN. NO TIRE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 67,000. *TT *TR

BOTH FRONT STEER TIRES SHOWING SEVERE POSITIVE CAMBER, CAUSING A SEVERE SAFETY ISSUE TO STEER THE PASSENGER VEHICLE (SHUTTLE BUS) AND EXCESSIVE TIRE WEAR FOR A LOW NUMBER OF MILES. FRONT WHEEL ALIGNMENT WAS PERFORMED WITH SHIMS INSTALLED TO CORRECT THE SEVERE POSITIVE CAMBER CONDITION. FORD ABSOLVED ITSELF TO PAY FOR THE WORK UNDER THEIR WARRANTY PROGRAM, POINTING THE FINGER AT THEIR PARTNER/VENDOR STARCRAFT WHO INSTALLS THE SHUTTLE BUS CHASSIS IN TERMS OF THE ENGINEERING DESIGN OF THIS PROBLEM. COMPLAINED TO THE PRESIDENT'S EXECUTIVE OFFICE OF FORD FOR RESOLUTION AFTER A POOR SATISFACTORY RESPONSE TO THE ISSUE FROM THEIR COMMERCIAL VEHICLE CUSTOMER SERVICE UNIT. FROM THE EXECUTIVE OFFICE OF FORD, "WE STAND BEHIND THE DECISION OF OUR CUSTOMER SERVICE COMMERCIAL UNIT AND DEALER DIEHL FORD OF BELLINGHAM, WA." VERY UNSAFE SITUATION, AND VERY CLEARLY A FORD ENGINEERING ISSUE. FORD ENGINEERING PROVIDES THE SPECS FOR CHASSIS USAGE TO THEIR VENDOR STARCRAFT....

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR...

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR...

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR...

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR...