2018 FORD C-MAX — Problems, Recalls & Safety Data
N/A
Safety Rating
12
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2018 FORD C-MAX
The 2018 FORD C-MAX has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:SHIFT LINKAGE/CABLE/ROD, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). The most commonly reported problems involve the Air Bags (2 complaints), Electrical System (2 complaints), and Steering (2 complaints).
Recalls for the 2018 FORD C-MAX
NHTSA has recorded 2 recalls for the 2018 FORD C-MAX, potentially affecting up to 5,851,936 vehicles.
Recall 22V413000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Recall 22V413000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Owner Complaints for the 2018 FORD C-MAX
12 complaints have been filed with NHTSA for the 2018 FORD C-MAX. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 2 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Beltsfrontbuckle Assembly | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I recently rear ended a car and the front of the vechical was damaged. The air bag censor was destroyed, however the airbags did not come out. This was on a 2018 Ford c-max. Many people pointed out this malfunction and how my life was put at risk.
I totalled my car. The steering wheel airbag failed to inflate
The contact owns a 2018 Ford C-MAX Hybrid. The contact stated that after coming to a complete stop at a red light, the vehicle inadvertently stalled and lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.
Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.
Safety Rating for the 2018 FORD C-MAX
NHTSA has not yet tested the 2018 FORD C-MAX in its New Car Assessment Program.
Technical Service Bulletins for the 2018 FORD C-MAX
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2018 FORD C-MAX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD C-MAX
- 2013 FORD C-MAX — 222 complaints
- 2014 FORD C-MAX — 101 complaints
- 2015 FORD C-MAX — 59 complaints
- 2016 FORD C-MAX — 40 complaints
- 2017 FORD C-MAX — 26 complaints
- 2018 FORD C-MAX (current)
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints