2015 FORD C-MAX Fuelpropulsion System Problems

I bought this vehicle in 2018. For the next 6 years, I lived in an area where I was unable to plug it in to a wall to charge, so used it as a hybrid. Now, I have a house and when I plugged it in for several hours, it melted the plug and nearly started an electrical fire. Upon further investigation, I found the serial number to the charger that was included with purchase as the factory-issued charger, matches a known recall due to fire safety hazard, but my VIN does *not* match the recall. At the time of purchase I was informed the charger was not the factory original but "everything would be okay." I have contacted the dealership that sold it to me and they won't take responsibility for not only selling me a faulty piece of charging equipment, but also failing to inform me about a...

I WAS DRIVING IN THE MIDDLE LANE OF AN EXPRESSWAY TRAVELING AT 70 MPH WHEN A RED WARNING DISPLAYED ON THE LEFT SIDE OF THE DRIVER'S SCREEN: "STOP YOUR CAR SAFELY AND GET OFF THE ROAD" (OR WORDS TO THAT EFFECT. THE ENGINE HAD CUT OUT AND MY CAR WAS OPERATING SOLELY ON THE BATTERY. THERE WERE VEHICLES TRAVELING AT THE SPEED LIMIT IN EACH OF THE OUTSIDE LANES. LUCKILY I WAS ABLE TO PULL OVER TO THE LEFT SHOULDER AT A BREAK IN TRAFFIC. SOON THE BATTERY GAVE OUT--CHARGE INDICATOR SHOWED NO CHARGE LEFT. I CALLED AAA TO TOW THE CAR. AFTER I CALLED FOR THE TOW, I TRIED THE START BUTTON (~15" AFTER SHUTDOWN, AND THE (GAS) ENGINE STARTED AND BEGAN TO CHARGE THE BATTERY, AND I WAS ABLE TO DRIVE THE CAR TO THE LOCAL FORD DEALER. THE "HYBRID SPECIALIST" FOUND THAT "SOMETHING" HAD HAPPENED, BUT I...

CHARGING CORD OVERHEATED AND MELTED AT THE PLUG. RECALL IN PLACE ON THIS ITEM, BUT FORD SPECIFICALLY MENTIONS IN RECALL TO ENSURE CHARGING CORD IS PLUGGED IN TO DEDICATED AND UNDAMAGED/NON CORRODED OUTLET (IT WAS-UNTIL AFTER EVENT) AND NOT ATTACHED TO AN EXTENSION CORD (IT WAS NOT).

VEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND RESPONSE AGAIN AT HIGHWAY SPEEDS. THIS IS NOT ALWAYS THE CASE AS I HAVE FOUND THIS TO HAPPEN BEFORE I ENTER THE HIGHWAY AND CAN ADJUST MY DRIVE ACCORDINGLY. ADDITIONALLY, THIS HAPPENS IN EV NOW MODE WHICH HOLDS THE ELECTRIC ENGINE TO PREVENT GAS USE AT ALL BUT THE SYSTEM WILL INADVERTENTLY SWITCH TO THE AUTO MODE. CONDITION IS EXTREMELY SPORADIC AND DIFFICULT TO REPLICATE MOST TIMES WILL HAPPEN WITHOUT THROWING A CHECK ENGINE LIGHT CODE. FORTUNATELY I DO HAVE A FEW INSTANCES WHERE A CODE WAS THROWN AND I WAS ABLE TO HAVE THE DEALER TAKE A LOOK AND MAKE SOME WARRANTY REPAIRS NONE OF WHICH...