Vehicle Safety Data

2014 FLEETWOOD TERRA — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2014 FLEETWOOD TERRA

The 2014 FLEETWOOD TERRA has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:BUCKLE ASSEMBLY, EQUIPMENT. The most commonly reported problem area is the Structure (1 complaint).

Recalls for the 2014 FLEETWOOD TERRA

NHTSA has recorded 2 recalls for the 2014 FLEETWOOD TERRA, potentially affecting up to 970 vehicles.

Recall 13V580000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 774 vehicles affected

Defect: Fleetwood RV, Inc. (Fleetwood) is recalling certain model year 2014 model American Eagle, American Heritage, American Revolution, American Tradition, Bounder, Bounder Classic, Discovery, Excursion, Expedition, Providence, South Wind, Storm, Terra, Terra SE, Jamboree Searcher, Jamboree Sport, Tioga Montara, and Tioga Ranger recreational vehicles equipped with IMMI-brand L9 seat belt assemblies. When the button is pressed to release the seat belt,...

Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy: Fleetwood will notify owners and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 17, 2014. Owners may contact Fleetwood at 1-800-322-8216. Fleetwood's recall number 131112FRV.

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Recall 13V189000 — EQUIPMENT

| 196 vehicles affected

Defect: Fleetwood RV, Inc. is recalling certain model year 2013 Jamboree Sport Diesel, Providence, Tioga DSL and Tioga Ranger DSL; 2014 Excursion, Expedition, Jamboree Sport, Montara Commercial, Searcher Commercial, Southwind, Storm, Terra, and Tioga Ranger; and 2013-2014 Bounder, Bounder Classic, and Discovery recreational vehicles. The vehicles are equipped with Weatherpro and 9100 series power awnings. Due to a design change in...

Consequence: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Fleetwood RV will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began during June 2013. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418 or Dometic at 1-888-447-0003 for more...

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Owner Complaints for the 2014 FLEETWOOD TERRA

2 complaints have been filed with NHTSA for the 2014 FLEETWOOD TERRA. Below is a breakdown by vehicle component.

Structure
Complaints: 1
Structurebody
Complaints: 1

Most Recent Complaints

#11006642 | STRUCTURE:BODY | | 23,383 miles
TL* THE CONTACT OWNS A 2014 FLEETWOOD TERRA. WHILE DRIVING 50 MPH, THE WALLS CRACKED AND DETACHED FROM THE CHASSIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 23,383.
#10572708 | STRUCTURE | | 2,300 miles
MY BOYFRIEND AND I PURCHASED OUR NEW RV IN MAY 2013. WE TOOK IT FOR OUR FIRST OUTING IN JUNE 2013. AS MY BOYFRIEND TURNED A RIGHT CORNER AT ABOUT 5 TO 7 MPH, THE SLIDE OUT COUNTER EXTENSION ROLLED OUT AND SMASHED INTO THE DINETTE SET, DIRECTLY ACROSS. THE SLIDE OUT COUNTER IS SECURED BY A SINGLE, SLIDING LATCH. WHEN THE COUNTER IS FULLY LOADED WITH UTENSILS AND OTHER ITEMS, IT EASILY WEIGHS 70+ POUNDS. WE IMMEDIATELY REPORTED THE PROBLEM TO THE DEALERSHIP WHO REPLACED THE LATCH WITH A NEW ONE. ON OUR SECOND OUTING, THE EXACT SAME PROBLEM OCCURRED. THIS TIME THE DEALERSHIP "ADJUSTED" THE LATCH. DURING OUR THIRD DRIVE, THE LATCH WOULD SLIDE OPEN DURING LANE CHANGES. WHEN WE TOOK IT BACK, WE EMPHASIZED THE FLIMSY LATCH COULD NOT SECURE THE HEAVY WEIGHT OF THE COUNTER. IF SOMEONE (PARTICULARLY MY YOUNG GRANDSON) HAD BEEN SEATED AT THE DINETTE, ANY OF THE SEVERAL IMPACTS WOULD HAVE CAUSED GREAT BODILY INJURY OR DEATH. THE DEALERSHIP TOLD US THAT THE MANUFACTURER, FLEETWOOD, INC, SAID THERE WAS NOTHING FURTHER THEY WOULD DO TO ADDRESS OUR CONCERN. THERE HAVE BEEN NUMEROUS OTHER DEFECTS WITH THIS PARTICULAR VEHICLE. WE HAVE RETAINED AN ATTORNEY AND ARE ATTEMPTING TO SETTLE FOR A DIFFERENT MODEL. HOWEVER, FLEETWOOD REFUSES TO ACKNOWLEDGE ANY SAFETY ISSUES WITH THE ROLL OUT COUNTER ON THE TS-31 MODEL; STATING THEY ARE NOT GOING TO "LEMON LAW" THE RV. WHEN WE REPORTED THE PROBLEM TO THE DEALERSHIP, ONE OF THEIR REPRESENTATIVES TOLD US HE WOULD LET HIS MANAGEMENT KNOW ABOUT THE SAFETY CONCERN AND THEY WOULD RETURN IT TO THE FLEETWOOD FACTORY, INSTEAD OF DOING A BUY BACK IF FLEETWOOD OFFERED ONE. OUR MAIN GOAL IS TO HAVE THE NHTSA CONDUCT A SAFETY REVIEW OF THIS ROLL OUT COUNTER FEATURE. FROM OUR OWN PERSONAL EXPERIENCE, WHEN THE ROLL OUT IS LOADED WITH UTENSILS, IT CANNOT STAY SECURED WITH JUST A FLIMSY LATCH. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT. *TR

Safety Rating for the 2014 FLEETWOOD TERRA

NHTSA has not yet tested the 2014 FLEETWOOD TERRA in its New Car Assessment Program.

Technical Service Bulletins for the 2014 FLEETWOOD TERRA

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2014 FLEETWOOD TERRA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FLEETWOOD TERRA

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Other FLEETWOOD Models

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