2007 FLEETWOOD AVALON Equipment Problems

NO INCIDENTS, CRASHES, OR INJURIES - THIS COMPLAINT INVOLVES A RECALL NOTICE AND THE REMEDY. FLEETWOOD SENT US A RECALL ON OUR 2007 AVALON, AS THE POWER LIFT WAS CAUSING DAMAGE TO THE TRAILER WHEN IT IS POWERED BY THE 30A (110V) POWER SUPPLY. I SPOKE WITH A CUSTOMER SERVICES PERSON (BILL) IN THE SOMERSET, PA, PLANT WHO STATED THAT THE LIFT WAS NEVER INTENDED TO BE USED WITH THE 110V POWER, BECAUSE IT CREATES TOO MUCH TORQUE WHICH CAN SHEAR THE STOPS AND CAUSE THE ROOF TO FALL DOWN. HE EXPLAINED THAT THE REMEDY IS TO INSTALL A LOWER TORQUE UNIT, AND PLACE TWO STICKERS WARNING THE OWNER/OPERATOR NOT TO USE THE POWER LIFT (YES, EVEN THE NEW-LOWER TORQUE VERSION) WITH THE 110V AS DAMAGE CAN STILL OCCUR. IT IS ONLY TO BE USED WITH THE 12V POWER SUPPLY. THIS UPSET ME AS CUSTOMER, AND I TOLD HIM THAT...