2023 ENTEGRA ETHOS — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

6

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2023 ENTEGRA ETHOS

The 2023 ENTEGRA ETHOS has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, SEAT BELTS:FRONT:BUCKLE ASSEMBLY. 1 technical service bulletin have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Wheels (1 complaint).

Recalls for the 2023 ENTEGRA ETHOS

NHTSA has recorded 7 recalls for the 2023 ENTEGRA ETHOS, potentially affecting up to 6,206 vehicles.

Recall 24V762000 — EQUIPMENT:OTHER:LABELS

| 2,044 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.

Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.

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Recall 24V641000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 1,245 vehicles affected

Defect: Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer...

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Recall 24V312000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 33 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain Jayco Swift, Swift LI, Entegra Coach Ethos, and Ethos LI motorhomes. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy: FCA dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed June 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 24V218000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

| 533 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.

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Recall 23V404000 — EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL

| 103 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Swift, Swift LI, Entegra Ethos, and Ethos LI recreational vehicles. The solar panel may detach from the Pop-Up roof and become a road hazard.

Consequence: A detached solar panel increases the risk of a crash.

Remedy: Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.

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Recall 23V325000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 1,124 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Consequence: A gas leak in the presence of an ignition source may increase the risk of fire.

Remedy: Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 23V325000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 1,124 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Consequence: A gas leak in the presence of an ignition source may increase the risk of fire.

Remedy: Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

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Owner Complaints for the 2023 ENTEGRA ETHOS

1 complaint has been filed with NHTSA for the 2023 ENTEGRA ETHOS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11614884 | WHEELS | | N/A miles
I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a serious safety issue. I think that there are hundreds of Entegra Ethos RVs on the road with underrated tires that do no meet their own Tire and Loading Information sticker that they placed over the original sticker. Entegra added so much weight to this vehicle that they had to add a Hellwig suspension, yet they kept the original manufacturer tires that cannot support the added weight. My wife and I are grateful that this tire didn't explode while driving on [XXX] last week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Safety Rating for the 2023 ENTEGRA ETHOS

NHTSA has not yet tested the 2023 ENTEGRA ETHOS in its New Car Assessment Program.

Technical Service Bulletins for the 2023 ENTEGRA ETHOS

Jayco, Inc. has issued 1 technical service bulletin (TSBs) for the 2023 ENTEGRA ETHOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB 23-102 — STRUCTURE

Technical Service Bulletin (TSB) regarding LCI - VELA POP TOP STRUCTURAL ENHANCEMENT PROCEDURE.

NHTSA Investigations for the 2023 ENTEGRA ETHOS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ENTEGRA ETHOS

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Other ENTEGRA Models

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