2017 DUTCHMEN VOLTAGE — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

5

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2017 DUTCHMEN VOLTAGE

The 2017 DUTCHMEN VOLTAGE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with TIRES, STRUCTURE, EQUIPMENT. 4 technical service bulletins have been issued by Dutchmen Manufacturing, Inc. for this model year. The most commonly reported problem area is the Suspension (1 complaint).

Recalls for the 2017 DUTCHMEN VOLTAGE

NHTSA has recorded 6 recalls for the 2017 DUTCHMEN VOLTAGE, potentially affecting up to 1,208,449 vehicles.

Recall 19V026000 — TIRES

| 288 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Endurance and 2017-2019 Dutchmen Voltage Travel Trailers. The tires may contact with the rear floor support, affecting the trailer's handling.

Consequence: Tire contact with the floor support while being towed can affect vehicle handling, increasing the risk of a crash.

Remedy: Keystone has notified owners, and dealers will cut a notch in the floor support to provide sufficient clearance between the tire and the floor support, free of charge. The recall began on January 15, 2019. Owners may contact Keystone customer...

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Recall 19V026000 — STRUCTURE

| 288 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Endurance and 2017-2019 Dutchmen Voltage Travel Trailers. The tires may contact with the rear floor support, affecting the trailer's handling.

Consequence: Tire contact with the floor support while being towed can affect vehicle handling, increasing the risk of a crash.

Remedy: Keystone has notified owners, and dealers will cut a notch in the floor support to provide sufficient clearance between the tire and the floor support, free of charge. The recall began on January 15, 2019. Owners may contact Keystone customer...

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Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 17V335000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 249 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2017-2018 Dutchmen Voltage trailers equipped with the Onan 5.5 generator option. The fuel line may have been clamped incorrectly to the generator.

Consequence: The incorrectly clamped fuel line may disconnect, possibly causing a fuel leak and increasing the risk of fire.

Remedy: Keystone will notify owners, and dealers will properly clamp the fuel line to the generator, free of charge. The recall began on May 31, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-285.

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Recall 16V908000 — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

| 1,608 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing...

Consequence: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.

Remedy: Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-274.

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Recall 16V564000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

| 19 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Dutchmen Voltage toy hauler fifth wheel trailers manufactured March 11, 2016, to June 14, 2016. The affected vehicles were incorrectly built with a 18,000 lb rated fifth wheel pin box hitch instead of a 21,000 lb rated hitch.

Consequence: If the vehicle is loaded to a weight greater than 18,000 lbs, the pin box can fail, possibly resulting in the trailer separating from the tow vehicle and increasing the risk of a crash.

Remedy: Keystone notified owners, and dealers will remove and replace the pin box inner with one rated for 21,000 lbs, free of charge. The recall began on August 5, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...

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Owner Complaints for the 2017 DUTCHMEN VOLTAGE

2 complaints have been filed with NHTSA for the 2017 DUTCHMEN VOLTAGE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11324376 | SUSPENSION | | 10,000 miles
LEAF SPRING HANGERS ARE BENDING FROM TURNS DUE TO POOR DESIGN AND NO REINFORCEMENT. AFTER SO MANY TIMES THAT THEY BEND BACK AND FORTH STRESS POINTS ARE CREATED AND THE METAL FATIGUES AND SNAPS, AND THE SUSPENSION AND AXLE BECOMES UNHINGED FROM THE TRAILER AT THE POINT OF FAILURE WITHOUT THE KNOWLEDGE OF THE PERSONS TOWING IT, CREATING ERRATIC HANDLING. IF ANY OF THE OTHER 3 SPRING HANGERS TO THAT AXLE HAS THE SAME FAILURE THE WHOLE AXLE CAN COME UNATTACHED TO THE TRAILER. THEIR ARE COMPANY'S THAT ARE MAKING AND SELLING AFTERMARKET PARTS TO FIX THE PROBLEM BUT THE MANUFACTURER IS DOING NOTHING ABOUT IT SO FAR. HTTP://WWW.MORRYDE.COM/PRODUCTS/108-PERFORMANCE-CROSSMEMBERS-BY-MORRYDE*DT*DT*JB*JS *TR
#11105346 | WHEELS | | 2,500 miles
WESTLAKE TIRES FAILING ' OPERATING TIRE PRESSURE: 80PSI COLD ' AVG OPERATING SPEED: 55-60MPH ' TRAILER LOAD: LIGHT, NO TOY IN THE REAR ' EEZTIRE TIRE PRESSURE MONITORING SYSTEM - 4 SENSORS NOVEMBER 1, 2017 ' APPROX MILEAGE AT TIME OF INCIDENT: 1,300 MILES SINCE PURCHASE DATE LEFT ON NOV 1, 2017 FOR A TRIP FROM CA TO CO. BEING VERY WEARY OF THE TIRES FROM ALL THE REPORTS I HAD BEEN READING, I ALWAYS CHECK THE TIRE FOR WEAR AT EVERY STOP. UPON ARRIVING IN HEBER CITY, UTAH WE NOTICED THAT ONE OF THE TIRES (DRIVER-SIDE FRONT) WAS WEARING STRANGE. THE OUTER TREAD WAS WORN MORE THAN THE REST OF THE TIRE. WE MADE THE DECISION TO CONTINUE ON THE FINAL 200 MILES TO OUR DESTINATION. WE MADE SEVERAL STOPS PAYING CLOSE ATTENTION TO THE TIRE WEAR. ONCE ARRIVING, I HAD THE TIRE REPLACED AT BIG O TIRES IN CRAIG, COLORADO. JUNE 18, 2018 ' APPROX MILEAGE AT TIME OF INCIDENT: 2,500 MILES SINCE PURCHASE DATE ON OUR RETURN TRIP FROM CO TO CA ON JUNE 20, 2018, WE STOPPED IN HEBER CITY, UTAH FOR FUEL. UPON CHECKING THE TIRES, I FOUND THAT ONE OF THE WESTLAKE TIRES HAD LOST APPROX 40% OF A COMPLETE SECTION OF TREAD, ONLY THE STEEL CORDS WERE LEFT. THE TIRE HAD NOT LOST TIRE PRESSURE NOR HAD THE TEMP CLIMBED TO RAISE THE ALARM ON THE TPMS SYSTEM. LUCKY WE HAD CAUGHT THIS BEFORE THE TIRE BLEW APART AND CAUSED ANY DAMAGE OR INJURY. WE PROCEEDED TO A LES SCHWAB TIRE CENTER LESS THAN MILE AWAY WHERE I HAD ALL 4 TIRES REPLACED WITH SAILUN 14PLY TIRES. THESE TIRES HAD LESS THAN 3000 MILES ON THEM. THERE ARE HUNDREDS OF REPORTS OF THESE TIRES FAILING. THEY ARE SEVERELY OVER-RATED AND NEED TO BE PULLED OFF THE MARKET AND A NATION-WIDE RECALL ISSUED, HOPEFULLY BEFORE SOMEONE LOOSES THEIR LIFE.

Safety Rating for the 2017 DUTCHMEN VOLTAGE

NHTSA has not yet tested the 2017 DUTCHMEN VOLTAGE in its New Car Assessment Program.

Technical Service Bulletins for the 2017 DUTCHMEN VOLTAGE

Dutchmen Manufacturing, Inc. has issued 4 technical service bulletins (TSBs) for the 2017 DUTCHMEN VOLTAGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

KSB-191007 — EQUIPMENT

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs...

16-273 — EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-273 FOR THE VOLTAGE GENERATOR HOUR METER.

16-273 — ELECTRICAL SYSTEM:WIRING

THIS ADVISORY 16-273 INVOLVES CERTAIN VOLTAGE FIFTH WHEELS. IT HAS BEEN DETERMINED THAT ON SOME 2017 VOLTAGE MODELS THE GENERATOR HOUR METER WILL NOT TURN OFF DUE TO THE WIRES BEING CONNECTED INCORRECTLY ON THE BACKSIDE OF THE HOUR METER.

16-258 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-258 FOR THE VOLTAGE ENERGY MANAGEMENT.

NHTSA Investigations for the 2017 DUTCHMEN VOLTAGE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DUTCHMEN VOLTAGE

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Other DUTCHMEN Models

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