2004 DUTCHMEN TRAILER — Problems, Recalls & Safety Data

WE HAVE PURCHASED A USED CAMPER WHICH INCLUDES A SAMSUNG MICROWAVE WHICH STARTS WITHOUT PUSHING ANY BUTTONS. THIS HAS OCCURRED 3 DIFFERENT TIMES AND A SERIOUS FIRE HAZARD. APPARENTLY THE FORMER OWNER DID NOT RESPOND TO THE RECALL FOR THIS APPLIANCE. I HAVE FOUND EVIDENCE ONLINE FROM OTHER CAMPER OWNERS WHO HAVE HAD THE IDENTICAL EXPERIENCE. SAMSUNG SERIAL #71QN904973K, MODEL #MR5493G. PLEASE DIRECT ME TO SOMEONE WHO CAN HELP. THANKS *TR

WE HAVE PURCHASED A USED CAMPER WHICH INCLUDES A SAMSUNG MICROWAVE WHICH STARTS WITHOUT PUSHING ANY BUTTONS. THIS HAS OCCURRED 3 DIFFERENT TIMES AND A SERIOUS FIRE HAZARD. APPARENTLY THE FORMER OWNER DID NOT RESPOND TO THE RECALL FOR THIS APPLIANCE. I HAVE FOUND EVIDENCE ONLINE FROM OTHER CAMPER OWNERS WHO HAVE HAD THE IDENTICAL EXPERIENCE. SAMSUNG SERIAL #71QN904973K, MODEL #MR5493G. PLEASE DIRECT ME TO SOMEONE WHO CAN HELP. THANKS *TR

FRAME FAILURE ON A TRAVEL TRAILER. I NOTICED UPON RETURN OF MY LAST CAMPING TRIP THAT I WAS ABLE TO MOVE THE TONGUE OF THE TRAILER UP AND DOWN AROUND 3 INCHES. *TR

I LOOKED OUT MY RIGHT MIRROR AND SPARKS WERE COMING OUT OF THE BACK RIGHT WHEEL. I WAS ABLE TO PULL OF INTO THE RIGHT LANE AND TAKE THE EXIT IN FOREST LAKE, MN TO HIGHWAY 8. I QUICKLY STOPPED MY WIFE TOLD ME TO TURN OFF THE GAS BEFORE WE HAD A FIRE. I CALLED COACH-NET AND THEY DISPATCHED A SERVICE TRUCK TO COME A INSTALL MY SPARE. WE WERE ABLE TO LIMP BACK TO DULUTH. THE NEXT DAY, AUGUST 29TH. I TOOK THE CAMPER BACK TO BULLYANS FOR AN ESTIMATE OF THE DAMAGE. WHEN BULLYAN?S WAS INSPECTING THE CAMPER FOR AN ESTIMATE THEY FOUND THIS THERE WAS DAMAGE TO THE REFRIGERATOR GAS LINE AND THAT IF I HAD NOT TURNED IT OFF WE WOULD HAVE PROBABLY HAD A FIRE. LATER THIS FALL THE CAMPER WAS TAKEN DOWN TO MANEY INTERNATIONAL. THE REAR AXLE WAS MANUFACTURED 1? OUT OF ALIGNMENT. DUTCHMAN TOLD BULLYAN THERE WERE DONE WITH THIS UNIT AND THAT THEY SHOULD CONTACT ALSO THE AXLE MANUFACTURE. THEY HAVE AGREED TO SEND A NEW AXLE WHICH HAS BEEN INSTALLED, BUT I WILL HAVE TO PAY THE LABOR FOR INSTALLING THE AXLE AND SHIPPING FOR THE RETURN THE AXLE TO SEE IF THEY WILL PAY ANY OF THE LABOR. ALSO HAS REFUSED TO PLAY FOR THE ALIGNMENT WHICH SHOWED THE AXLE TO BE OUT OF ALIGN 1?. BULLYAN ALSO ASKED THEM ABOUT ALIGNING THE NEW AXLE AND THEY SAID IT WAS NOT NECESSARY SINCE THEY ARE ALIGNED AT THE FACTORY! WE REALLY NEED TO TAKE THE CAMPER BACK TO MANEYS, BUT ALSO HAS REFUSED TO PAY FOR THE FIRST ALIGNMENT OR THE ONE WE NEED NOW! I HAVE HAD TWENTY ?TWO (22) DIFFERENT TIRES ON THE FOUR WHEELS. THE RIGHT REAR AXLE WILL HAD FOUR DIFFERENT BACKING PLATE UNITS. IT HAS BEEN ALIGNED TWO DIFFERENT TIMES. IT REALLY NEEDS IT AGAIN! I HAVE A TOTAL OF LESS THAT 14,000 MILES AND REPLACED THE BRAKE CONTROLLER, BUT WE STILL CONTINUE TO HAVE AXLE AND BRAKE PROBLEMS. *TR

TIRE FAILURE ON 2004 DUTCHMEN CLASSIC 29 FT 5TH WHEEL TRAILER PURCHASED NEW IN FEB 2005. FIRST FAILURE MAY 25,2007 SECOND FAILURE SEPT 15,2007 WITH RESULTS OF DAMAGE TO SKIRT OVER TIRES. CALLED YOUNGBLOODS RV CENTER IN PADUCAH, KY WHERE WE BOUGHT THE 5TH WHEEL AND THEY SAID TO CALL DUTCHMEN, THE MANUFACTURER. DUTCHMEN SAID TO CALL CARLISLE TIRES AND RIMS. THE TIRE SIZE IS ST 225 75R 15 RADIAL TRAIL. CARLISLE SAID TWO YEARS WARRANTY FROM TIME OF PURCHASE EVEN THOUGH THE TIRES HAD 1100 MILES ON THEM . WE FEEL THE TIRES ARE SERIOUSLY DEFECTIVE AND TWO BLOW OUTS OUT OF THREE OUTINGS IS SIMPLY TOO MUCH. AND NO ONE SEEM TO CARE ABOUT CUSTOMER SERVICE OR DEFECTIVE TIRES. THEY MORE OR LESS SAID YOUR PROBLEM. *JB