2012 DUTCHMEN INFINITY — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
2
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2012 DUTCHMEN INFINITY
The 2012 DUTCHMEN INFINITY has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM. 2 technical service bulletins have been issued by Dutchmen Manufacturing, Inc. for this model year. The most commonly reported problems involve the Equipmentotherlabels (1 complaint), Suspension (1 complaint), and Tires (1 complaint).
Recalls for the 2012 DUTCHMEN INFINITY
NHTSA has recorded 2 recalls for the 2012 DUTCHMEN INFINITY, potentially affecting up to 1,206,089 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 11V358000 — ELECTRICAL SYSTEM
| 92 vehicles affected
Defect: DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2012 INFINITY TRAVEL TRAILERS MANUFACTURED FROM FEBRUARY 4, 2011, THROUGH JUNE 30, 2011, BECAUSE THE 12 VOLT MAIN WIRING IN THE FRONT BULKHEAD COMPARTMENT IS INCORRECTLY ROUTED. ON THE ELECTRICAL BUS BAR MOUNTED TO THE BULKHEAD IN THE COMPARTMENT, ONLY THE MAIN POWER FEED FROM THE DISCONNECT SWITCH SHOULD BE CONNECTED TO THE LOWER...
Consequence: IN THE EVENT OF A SHORT OR GROUND, THE UNPROTECTED CIRCUIT COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL AUTO RESET BREAKER TO THE BUS BAR AND CONNECT THE POWER FEED FOR THE HYDRAULIC PUMP SYSTEM TO THE ADDED BREAKER, WHICH WILL GIVE IT THE REQUIRED OVER CURRENT PROTECTION. THIS SERVICE WILL BE PERFORMED...
View full details →Owner Complaints for the 2012 DUTCHMEN INFINITY
3 complaints have been filed with NHTSA for the 2012 DUTCHMEN INFINITY. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentotherlabels | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
A NEW RV TRAILER WAS OBSERVED TO HAVE A PLACARD THAT STATES 7,000# GAWR WHILE IT IDENTIFIES THE TIRE SIZE AS A ST235/80R16(E) WITH THE INFLATION TO BE 80 PSI. THIS TIRE IS RATED FOR A MAXIMUM LOAD OF 3,420# AT 80 PSI.....UPDATED 03/21/12 *BF THE INFORMATION PROVIDED BY DUTCHMEN APPEARS TO VIOLATE 49 CFR PART 571.120 WHICH IN S5.1.2 STATES "...THE SUM OF THE MAXIMUM LOAD RATINGS OF THE TIRES FITTED TO AN AXLE SHALL BE NOT LESS THAN THE GROSS AXLE WEIGHT RATING (GAWR) OF THE AXLE SYSTEM AS SPECIFIED ON THE VEHICLES CERTIFICATION LABEL REQUIRED BY 49 CFR PART 567.." IN FEDERAL REGISTER: DECEMBER 4, 2007 (VOLUME 72, NUMBER 232)] [RULES AND REGULATIONS] [PAGE 68441-68466], DOT IDENTIFIED THAT THE CARGO CAPACITY WAS AN IMPORTANT PART OF THE BUYING DECISION. REPLACING THE LABEL WITH A LOWER GAWR WOULD MEET THE REQUIREMENTS BUT IN THE CASE OF CURRENT OWNERS IT WOULD MEAN THEY PURCHASED THE TRAILER WITH CERTAIN EXPECTATIONS OF LOAD CAPACITY BASED ON THE STATED 7,000# GAWR FOR EACH AXLE, BUT NOW WOULD DISCOVER THE TRAILER MAY NOT BE ABLE TO CARRY THEIR NORMAL LOAD. I THEREFORE REQUEST THAT IN ADDITION TO REPLACEMENT OF A PROPER PLACARD THERE BE SOME PHYSICAL REMEDY PROVIDED TO MAKE THE CURRENT OWNERS WHOLE. I CAN PROVIDE A COPY OF THE PHOTOGRAPH OF THE SUBJECT PLACARD. *TR UPDATED 05/10/12
A NEW RV TRAILER WAS OBSERVED TO HAVE A PLACARD THAT STATES 7,000# GAWR WHILE IT IDENTIFIES THE TIRE SIZE AS A ST235/80R16(E) WITH THE INFLATION TO BE 80 PSI. THIS TIRE IS RATED FOR A MAXIMUM LOAD OF 3,420# AT 80 PSI.....UPDATED 03/21/12 *BF THE INFORMATION PROVIDED BY DUTCHMEN APPEARS TO VIOLATE 49 CFR PART 571.120 WHICH IN S5.1.2 STATES "...THE SUM OF THE MAXIMUM LOAD RATINGS OF THE TIRES FITTED TO AN AXLE SHALL BE NOT LESS THAN THE GROSS AXLE WEIGHT RATING (GAWR) OF THE AXLE SYSTEM AS SPECIFIED ON THE VEHICLES CERTIFICATION LABEL REQUIRED BY 49 CFR PART 567.." IN FEDERAL REGISTER: DECEMBER 4, 2007 (VOLUME 72, NUMBER 232)] [RULES AND REGULATIONS] [PAGE 68441-68466], DOT IDENTIFIED THAT THE CARGO CAPACITY WAS AN IMPORTANT PART OF THE BUYING DECISION. REPLACING THE LABEL WITH A LOWER GAWR WOULD MEET THE REQUIREMENTS BUT IN THE CASE OF CURRENT OWNERS IT WOULD MEAN THEY PURCHASED THE TRAILER WITH CERTAIN EXPECTATIONS OF LOAD CAPACITY BASED ON THE STATED 7,000# GAWR FOR EACH AXLE, BUT NOW WOULD DISCOVER THE TRAILER MAY NOT BE ABLE TO CARRY THEIR NORMAL LOAD. I THEREFORE REQUEST THAT IN ADDITION TO REPLACEMENT OF A PROPER PLACARD THERE BE SOME PHYSICAL REMEDY PROVIDED TO MAKE THE CURRENT OWNERS WHOLE. I CAN PROVIDE A COPY OF THE PHOTOGRAPH OF THE SUBJECT PLACARD. *TR UPDATED 05/10/12
A NEW RV TRAILER WAS OBSERVED TO HAVE A PLACARD THAT STATES 7,000# GAWR WHILE IT IDENTIFIES THE TIRE SIZE AS A ST235/80R16(E) WITH THE INFLATION TO BE 80 PSI. THIS TIRE IS RATED FOR A MAXIMUM LOAD OF 3,420# AT 80 PSI.....UPDATED 03/21/12 *BF THE INFORMATION PROVIDED BY DUTCHMEN APPEARS TO VIOLATE 49 CFR PART 571.120 WHICH IN S5.1.2 STATES "...THE SUM OF THE MAXIMUM LOAD RATINGS OF THE TIRES FITTED TO AN AXLE SHALL BE NOT LESS THAN THE GROSS AXLE WEIGHT RATING (GAWR) OF THE AXLE SYSTEM AS SPECIFIED ON THE VEHICLES CERTIFICATION LABEL REQUIRED BY 49 CFR PART 567.." IN FEDERAL REGISTER: DECEMBER 4, 2007 (VOLUME 72, NUMBER 232)] [RULES AND REGULATIONS] [PAGE 68441-68466], DOT IDENTIFIED THAT THE CARGO CAPACITY WAS AN IMPORTANT PART OF THE BUYING DECISION. REPLACING THE LABEL WITH A LOWER GAWR WOULD MEET THE REQUIREMENTS BUT IN THE CASE OF CURRENT OWNERS IT WOULD MEAN THEY PURCHASED THE TRAILER WITH CERTAIN EXPECTATIONS OF LOAD CAPACITY BASED ON THE STATED 7,000# GAWR FOR EACH AXLE, BUT NOW WOULD DISCOVER THE TRAILER MAY NOT BE ABLE TO CARRY THEIR NORMAL LOAD. I THEREFORE REQUEST THAT IN ADDITION TO REPLACEMENT OF A PROPER PLACARD THERE BE SOME PHYSICAL REMEDY PROVIDED TO MAKE THE CURRENT OWNERS WHOLE. I CAN PROVIDE A COPY OF THE PHOTOGRAPH OF THE SUBJECT PLACARD. *TR UPDATED 05/10/12
Safety Rating for the 2012 DUTCHMEN INFINITY
NHTSA has not yet tested the 2012 DUTCHMEN INFINITY in its New Car Assessment Program.
Technical Service Bulletins for the 2012 DUTCHMEN INFINITY
Dutchmen Manufacturing, Inc. has issued 2 technical service bulletins (TSBs) for the 2012 DUTCHMEN INFINITY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB-62811 — UNKNOWN OR OTHER
DUTCHMEN: THE WALL MOUNT FOR THE TV IS CONFIGURED SO THE TV CAN BE LIFTED VERTICALLY TO DETACH. THE SECURITY STRAP TO HOLD THE TV IN PLACE DURING TRANSIT WAS OMITTED. THE TV COULD BECOME DETACHED AND FALL. *RM
TSB-62711 — UNKNOWN OR OTHER
DUTCHMEN MANUFACTURING: AFTER MULTIPLE USES THE KITCHEN SLIDE OUT MAY SETTLE, CAUSING THE NOSE OF THE SLIDE OUT FLOOR TO GOUGE THE KITCHEN FLOORING WHILE RUNNING THE ROOM IN. *RM
NHTSA Investigations for the 2012 DUTCHMEN INFINITY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DUTCHMEN INFINITY
- 2012 DUTCHMEN INFINITY (current)
- 2013 DUTCHMEN INFINITY — 0 complaints
- 2014 DUTCHMEN INFINITY — 0 complaints
Other DUTCHMEN Models
- DUTCHMEN TRAILER — 44 total complaints
- DUTCHMEN DUTCHMEN — 22 total complaints
- DUTCHMEN DENALI — 18 total complaints
- DUTCHMEN GRAND JUNCTION — 15 total complaints
- DUTCHMEN VOLTAGE — 15 total complaints
- DUTCHMEN T@B — 11 total complaints
- DUTCHMEN AERO LITE — 9 total complaints
- DUTCHMEN COLORADO — 9 total complaints