2016 DUCATI XDIAVEL — Problems, Recalls & Safety Data

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N/A

Safety Rating

5

Owner Complaints

4

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2016 DUCATI XDIAVEL

The 2016 DUCATI XDIAVEL has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC, STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND. 7 technical service bulletins have been issued by Ducati North America for this model year. The most commonly reported problems involve the Engine (1 complaint), Power Train (1 complaint), and Service Brakes (1 complaint).

Recalls for the 2016 DUCATI XDIAVEL

NHTSA has recorded 5 recalls for the 2016 DUCATI XDIAVEL, potentially affecting up to 16,285 vehicles.

Recall 21V315000 — SERVICE BRAKES, HYDRAULIC

| 5,909 vehicles affected

Defect: Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.

Consequence: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.

Remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.

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Recall 21V315000 — SERVICE BRAKES, HYDRAULIC

| 5,909 vehicles affected

Defect: Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.

Consequence: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.

Remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.

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Recall 21V085000 — STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

| 1,601 vehicles affected

Defect: Ducati North America (Ducati) is recalling certain 2016-2018 XDiavel S and XDiavel STD motorcycles. The side stand bracket may fatigue under load, resulting in failure of the side stand assembly and a potential for the motorcycle to fall when stationary on the stand.

Consequence: A falling motorcycle can increase the risk of injury to persons nearby.

Remedy: Ducati will notify owners, and dealers will install a new side stand bracket, free of charge. The recall is expected to begin March 15 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-21-001.

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Recall 16V729000 — STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

| 1,433 vehicles affected

Defect: Ducati North America (Ducati) is recalling certain model year 2016-2017 XDiavel motorcycles manufactured July 7, 2015, to June 22, 2016. The side stand plate lower fastening screw on the affected motorcycles may not be sufficiently tightened, causing the stand to fail and the bike to fall. Additionally, during normal use on the road, the loosening of the lower screw could...

Consequence: If the lower stand place screw becomes loose it can cause the bike to fall, or the engine to stall, increasing the risk of injury or a crash.

Remedy: Ducati will notify owners, and dealers will replace the side stand pivot and side stand plate fastening screw, free of charge. The recall began November 7, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall...

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Recall 16V679000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

| 1,433 vehicles affected

Defect: Ducati North America (Ducati) is recalling certain model year 2016-2017 Ducati XDiavel motorcycles manufactured July 7, 2015, to June 22, 2016. The affected motorcycles may have an insufficiently tightened final drive pulley retaining nut which may result in a loss of power transmission to the rear wheel.

Consequence: A loss of power transmission to the rear wheel may increase the risk of a crash.

Remedy: Ducati will notify owners, and dealers will install a new washer under the final drive pulley retaining nut and increase the tightening torque, free of charge. The recall began on November 1, 2016. Owners may contact Ducati customer service at...

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Owner Complaints for the 2016 DUCATI XDIAVEL

5 complaints have been filed with NHTSA for the 2016 DUCATI XDIAVEL. Below is a breakdown by vehicle component.

Most Recent Complaints

#11110059 | SERVICE BRAKES | | 6,750 miles
AFTER 6 MONTHS OF PURCHASE MY MOTORCYCLE REAR BRAKE WAS UNUSABLE. THIS HAPPENED 3 MORE TIMES. THE LAST TIME IT WAS SITTING IN MY GARAGE FOR A MONTH AND THE REAR BRAKE WENT COMPLETELY AWAY. FINALLY THEY REPLACED THE REAR BRAKE CYLINDER. WEBSITE HAS A MULTITUDE OF SIMILAR PROBLEMS. ALSO FRONT FORKS LEAKS PREMATURELY WHAT CAN CAUSE STEERING SAFETY HAZARD. ALSO A PREVAILING PROBLEM WITH DUCATI MOTORCYLES DESPITE THEIR CLAIM THEY USE PREMIER COMPONENTS. (MY BMW BIKES DON'T HAVE THESE PROBLEMS.) ALL RELEVANT INFORMATION IS AVAILABLE AT DUCATI UNDER THE VIN.
#11110059 | SUSPENSION | | 6,750 miles
AFTER 6 MONTHS OF PURCHASE MY MOTORCYCLE REAR BRAKE WAS UNUSABLE. THIS HAPPENED 3 MORE TIMES. THE LAST TIME IT WAS SITTING IN MY GARAGE FOR A MONTH AND THE REAR BRAKE WENT COMPLETELY AWAY. FINALLY THEY REPLACED THE REAR BRAKE CYLINDER. WEBSITE HAS A MULTITUDE OF SIMILAR PROBLEMS. ALSO FRONT FORKS LEAKS PREMATURELY WHAT CAN CAUSE STEERING SAFETY HAZARD. ALSO A PREVAILING PROBLEM WITH DUCATI MOTORCYLES DESPITE THEIR CLAIM THEY USE PREMIER COMPONENTS. (MY BMW BIKES DON'T HAVE THESE PROBLEMS.) ALL RELEVANT INFORMATION IS AVAILABLE AT DUCATI UNDER THE VIN.
#11076017 | POWER TRAIN | | 7,500 miles
THE DRIVE BELT DEVELOPED A DEEP GROOVE TO THE POINT OF NEARLY TEARING THROUGH ALONG THE ENTIRE LENGTH OF THE BELT DUE TO A ROCK BECOMING WEDGED BETWEEN THE FRONT PULLEY AND THE ENGINE CASE. THIS PROBLEM IS BEING REPORTED IN VERY HIGH NUMBERS ON FORUMS DEVOTED TO THIS MODEL MOTORCYCLE. ON ONE PARTICULAR FORUM, A POLL SHOWED THAT 29% OF OWNERS HAVE HAD TO REPLACE THEIR DRIVE BELT BECAUSE OF ROCK DAMAGE. TYPICALLY, MOTORCYCLE BELTS SHOULD LAST 50,000-100,000 MILES, MY BELT HAD TO BE REPLACED AFTER 7500 MILES. AN EXAMINATION OF THE BELT GUARD WILL DEMONSTRATE THAT THE BELT IS INSUFFICIENTLY PROTECTED FROM ROAD DEBRIS DURING OPERATION.
#11075296 | ENGINE | | 4,700 miles
TL* THE CONTACT OWNS A 2016 DUCATI XDIAVEL. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT NOTICED THAT THE BOLT THAT HELD THE SPRING TO THE SIDE STAND DETACHED AND CAUSED THE ENGINE TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V812000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
#11075296 | STRUCTURE:BODY | | 4,700 miles
TL* THE CONTACT OWNS A 2016 DUCATI XDIAVEL. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT NOTICED THAT THE BOLT THAT HELD THE SPRING TO THE SIDE STAND DETACHED AND CAUSED THE ENGINE TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V812000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.

Safety Rating for the 2016 DUCATI XDIAVEL

NHTSA has not yet tested the 2016 DUCATI XDIAVEL in its New Car Assessment Program.

Technical Service Bulletins for the 2016 DUCATI XDIAVEL

Ducati North America has issued 7 technical service bulletins (TSBs) for the 2016 DUCATI XDIAVEL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Tips — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Tips and Tricks.

SRV-SRB-20-005 — SERVICE BRAKES, HYDRAULIC

Video: Replacement of XDiavel rear brake hoses - Applicability: XDiavel Model Year 2016-2020 (all versions). This service bulletin informs dealers and service managers about the availability of a training video covering service instructions published in Technical Service Bulletin SRV-TSB-19-012. The intent of the video is to demonstrate the time required...

SRV-TSB-18-013 — EQUIPMENT

CR159 ? Replacement of active key part no. 59810356A - This technical service bulletin informs dealers and service managers about the potential for Hands-Free active key operation to fail. The Hands-Free system could fail to acknowledge the active key in both active and passive modes. This bulletin provides affected VIN...

SRV-TSB-16-007 — SEATS

XDIAVEL SEAT PLATE UPDATE - THIS TECHNICAL SERVICE BULLETIN INFORMS SERVICE MANAGERS OF NEWLY DESIGNED PLATE FASTENING CLIPS FOR THE SEATS OF PERTAINING MOTORCYCLES. THIS BULLETIN INCLUDES ASSOCIATED PART NUMBERS, INSTRUCTIONS AND ILLUSTRATIONS.

SRV-TTB-16-002 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TIPS&TRICKS MODEL YEAR 2016 XDIAVEL - THIS TECHNICAL TIPS BULLETIN ANNOUNCES MAINTENENANCE AND SERVICE UPDATES FROM QUALITY AND R&D DEPARTMENTS. IT ALSO CONTAINS ADDENDUMS FURTHER DETAILING MAINTENANCE AND SERVICE UPDATES FOR SERVICE DEPARTMENTS.

SRV-TTB-16-002A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TIPS&TRICKS MODEL YEAR 2016 XDIAVEL ADDENDUM - THIS BULLETIN IS AN ADDENDUM TO SRV-TTB-16-002; IT IS A COMPILATION OF MAINTENANCE AND SERVICE UPDATES FROM THE QUALITY AND R&D DEPARTMENTS. THIS BULLETIN INCLUDES PART NUMBERS, INSTRUCTIONS AND ILLUSTRATIONS PERTINENT TO SERVICE AND REPAIR TIPS FOR THE 2016 SCRAMBLER, DIAVEL AND MULTISTRADA...

SRVTTB16002 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Rider Seat Inspection.

NHTSA Investigations for the 2016 DUCATI XDIAVEL

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DUCATI XDIAVEL

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Other DUCATI Models

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