2011 DUCATI DIAVEL — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

5

Owner Complaints

3

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2011 DUCATI DIAVEL

The 2011 DUCATI DIAVEL has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND, EQUIPMENT, STEERING. 1 technical service bulletin have been issued by Ducati North America for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine And Engine Cooling (2 complaints), and Exterior Lighting (1 complaint).

Recalls for the 2011 DUCATI DIAVEL

NHTSA has recorded 3 recalls for the 2011 DUCATI DIAVEL, potentially affecting up to 2,934 vehicles.

Recall 11V413000 — STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

| 919 vehicles affected

Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM MAY 18, 2010, THROUGH JUNE 13, 2011. THE SIDE STAND WAS MANUFACTURED WITH INSUFFICIENT MATERIAL IN THE PIVOT AREA.

Consequence: THIS COULD RESULT IN THE POSSIBLE BENDING AND BREAKAGE OF THE SIDE STAND IN THE PIVOT AREA ALLOWING THE MOTORCYCLE TO FALL OVER POSSIBLY RESULTING IN INJURY TO THE RIDER OR OTHERS NEAR THE MOTORCYCLE.

Remedy: DUCATI WILL NOTIFY OWNERS, AND AUTHORIZED DEALERS WILL REPLACE THE SIDE STAND AND PIVOT BOLT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 20, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696 OR GO TO THEIR WEBSITE AT WWW.DUCATI.COM.

View full details →

Recall 11V336000 — EQUIPMENT

| 964 vehicles affected

Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM SEPTEMBER 23, 2010, THROUGH MAY 12, 2011. THE BRASS INSERTS INSTALLED IN THE CHAIN GUARD MAY DEFORM OVER TIME, RESULTING IN THE POSSIBLE LOOSENING OF THE LICENSE PLATE HOLDER RETAINING SCREWS ON THE REAR SWING-ARM. THIS SITUATION COULD CAUSE THE LICENSE PLATE HOLDER TO BECOME LOOSE DURING NORMAL OPERATION...

Consequence: LOOSENING OF THE LICENSE PLATE HOLDER COULD INTERFERE WITH THE MOTORCYCLE'S REAR WHEEL ROTATION AND THEREBY INCREASE THE RISK OF A CRASH.

Remedy: DUCATI DEALERS WILL REPLACE THE CHAIN GUARD WITH AN UPDATED VERSION, MANUFACTURED WITH STEEL INSERTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.

View full details →

Recall 11V253000 — STEERING

| 1,051 vehicles affected

Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS...

Consequence: THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.

Remedy: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.

View full details →

Owner Complaints for the 2011 DUCATI DIAVEL

5 complaints have been filed with NHTSA for the 2011 DUCATI DIAVEL. Below is a breakdown by vehicle component.

Most Recent Complaints

#10447477 | ELECTRICAL SYSTEM | | 500 miles
MY 2011 DIAVEL CONTINUES TO STALL INTERMITTENTLY, ALWAYS WHILE DEPRESSING THE CLUTCH LEVER AS I INTENT TO SLOW DOWN OR STOP (CLOSED THROTTLE). PRESENTLY MY MOTORCYCLE HAS 9562 MILES, IS 9 MONTHS OLD. OVER THIS PERIOD OF TIME THIS PROBLEMS HAS HAPPENED AT LEAST 20 TO 30 TIMES (2 TO 3 TIMES PER MONTH). I HAVE WRITTEN TO DUCATI CUSTOMER SERVICE, BUT DID NOT RECEIVE ANY REPLY. INTERESTINGLY, THE PROBLEM APPEARS TO BE ELECTRICAL IN NATURE, AND WHAT IS MORE ODD IS THAT FOR ME, MOST, IF NOT ALL STALLS HAVE OCCURRED AT NIGHT, WHEN THE HEADLIGHTS ARE RUNNING, SO NOT ONLY DOES THE LOSS OF ENGINE POWER IS OF CONCERN, BUT THE FACT THAT IT IS ACCOMPANIED BY THE LOSS OF VISIBILITY (LIGHTS) TO OTHER VEHICLES AROUND ME, AS MY TAIL LIGHTS AND HEAD LIGHTS GO OFF UNTIL I RESTART THE ENGINE. ANOTHER INTERESTING FACT IS THAT I HAVE ALSO EXPERIENCED A HALF DOZEN NEAR STALLS, WHERE WHILE THE ENGINE DOES NOT STALL, MY HEADLIGHTS MOMENTARILY FLICKER (GO OFF AND THEN BACK ON) WHEN I DEPRESSED THE CLUTCH IN ORDER TO DOWN SHIFT. HENCE MY SUSPICION THAT THE PROBLEM MAY ELECTRICAL IN NATURE. *TR
#10437281 | ELECTRICAL SYSTEM | | 100 miles
THE MOTORCYCLE HAS STALLED FOUR TIMES IN THE LAST 5 MONTHS. TYPICALLY STALLS WHEN DOWN-SHIFTING. THE LAST TIME IT STALLED, I WAS WEAVING THROUGH TRAFFIC AND WHEN THE BIKE STALLED, THERE WAS A CAR RIGHT ON MY REAR (SCARED ME TO DEATH) - LUCKILY I WAS ABLE TO STEER INTO THE MEDIAN (AND THERE WAS NO OBSTACLES IN THE MEDIAN). I'VE ASKED MY DEALER TO LOOK INTO IT. THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM. I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THERE IS A FORUM WITH 23 PAGES OF THREADS ON THIS TOPIC. ALSO, DUCATI HAD A RECALL ON THE MULTISTRADA FOR THE SAME ISSUE. THE MULTISTRADA IS THE SAME ENGINE AS THE DIAVEL. *TR
#10437281 | ENGINE AND ENGINE COOLING | | 100 miles
THE MOTORCYCLE HAS STALLED FOUR TIMES IN THE LAST 5 MONTHS. TYPICALLY STALLS WHEN DOWN-SHIFTING. THE LAST TIME IT STALLED, I WAS WEAVING THROUGH TRAFFIC AND WHEN THE BIKE STALLED, THERE WAS A CAR RIGHT ON MY REAR (SCARED ME TO DEATH) - LUCKILY I WAS ABLE TO STEER INTO THE MEDIAN (AND THERE WAS NO OBSTACLES IN THE MEDIAN). I'VE ASKED MY DEALER TO LOOK INTO IT. THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM. I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THERE IS A FORUM WITH 23 PAGES OF THREADS ON THIS TOPIC. ALSO, DUCATI HAD A RECALL ON THE MULTISTRADA FOR THE SAME ISSUE. THE MULTISTRADA IS THE SAME ENGINE AS THE DIAVEL. *TR
#10422296 | ENGINE AND ENGINE COOLING | | 589 miles
ENGINE CUTS OUT ( STALLS ) ON HIGHWAY IN 6TH GEAR, WHEN CLUTCH IS PULLED IN AND THROTTLE IS CLOSED. THIS PROBLEM HAPPENS INTERMITTANTLY AND WITHOUT WARNING. *TT PLEASE SEE THIS LINK, THERE ARE MANY OTHERS HAVING THE SAME PROBLEM. HTTP://WWW.DIAVEL-FORUM.COM/INDEX.PHP?/TOPIC/377-DIAVEL-STALLING/
#10415077 | EXTERIOR LIGHTING | | 400 miles
TL* THE CONTACT OWNS A 2011 DUCATI DIAVEL. THE CONTACT STATED THE BOLTS THAT HOLD THE REAR TAIL LIGHT ASSEMBLY IN PLACE CAME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT ASSEMBLY WAS ORDERED. THE DEALER DID NOT SAY WHAT MAY HAVE CAUSED THE BOLTS TO FAIL. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK BECAUSE THE LIGHT ASSEMBLY RESTED ON THE TAIL PIPE AND MELTED. THE FAILURE AND CURRENT MILEAGE WAS 400. LIGHTS ASSEMBLY HELD TO BIKE BY WIRES ONLY. UPDATED 09/29/2011 *LN *TR

Safety Rating for the 2011 DUCATI DIAVEL

NHTSA has not yet tested the 2011 DUCATI DIAVEL in its New Car Assessment Program.

Technical Service Bulletins for the 2011 DUCATI DIAVEL

Ducati North America has issued 1 technical service bulletin (TSBs) for the 2011 DUCATI DIAVEL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-13-003 — ENGINE AND ENGINE COOLING

Product Update for Diavel Coolant - This technical service bulletin updates dealer principals, general managers, parts managers, service managers, and the north american dealer network on Ducati's decision to implement a new type of coolant for listed models. New coolant details, part number, cost (redacted), illustrations and procedure instructions are...

NHTSA Investigations for the 2011 DUCATI DIAVEL

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DUCATI DIAVEL

View all DUCATI DIAVEL model years →

Other DUCATI Models

View all DUCATI models →

Check any vehicle history by VIN - Free vehicle history report