2006 DODGE RAM Visibility Problems

LETTER FROM CONGRESSMAN DENT ON BEHALF OF CONSTITUENT RE HEATER BOX FAILURE IN DODGE TRUCKS *TGW THE CONSUMER STATED THE INITIAL PROBLEM WITH THE FRESH AIR/RECIRCULATION DOOR STARTED 2-3 YEARS AGO. SHORTLY, AFTER REPLACING THE FRESH AIR/RECIRCULATION DOOR, THE HEAT AND DEFROSTER STOPPED WORKING. THE CONSUMER TRIED TO REPLACE THE CONTROL SWITCH IN THE DASH, THINKING IT WAS BAD AND NOT WORKING THE INTERNAL DOORS PROPERLY, BUT AFTER THE REPLACEMENT, THE PROBLEM REMAINED THE SAME. HE THEN REPLACED THE MODE DOOR ACTUATORS, AND THE MOTOR CONTROL THAT CONTROLLED THE DOORS. HOWEVER, THAT DID NOT RESOLVE THE PROBLEM EITHER. THE CONSUMER WENT TO THE DEALER WHERE HE WAS INFORMED THE ENTIRE DASH WOULD HAVE TO BE REMOVED, BECAUSE THE DOORS FAILED AND A NEW HEATER BOX WAS NEEDED. *JB..UPDATED 04/19/12 *BF UPDATED 04/23/12

THE MULTI FUNCTION SWITCH WAS DEFECTIVE IN MY VEHICLE. THIS CAUSED THE FOLLOWING SAFETY CONCERNS WITH THE VEHICLE: 1) THE WINDSHIELD WIPERS DID NOT WORK, 2) THE TURN SIGNALS DID NOT WORK, AND 3) THE HAZZARD LIGHTS DID NOT WORK. I HAVE TWO PROBLEMS WITH THE SITUATION: 1) WHILE DRIVING THE VEHICLE DURING A RAIN STORM ON 9/26/2011, THE WINDSHIELD WIPERS DID NOT WORK. THIS CAUSED A SAFETY CONCERN AND COULD HAVE CAUSED A POTENTIAL ACCIDENT AND 2) WHILE DRIVING THE VEHICLE, THE TURN SIGNALS DID NOT WORK. THIS CAUSED A SAFETY CONCERN AND COULD HAVE CAUSED AN ACCIDENT. AFTER TAKING THE VEHICLE TO THE LOCAL DODGE DEALERSHIP, I WAS INFORMED THAT THE MULTI FUNCTION SWITCH WAS ON BACK ORDER. TO BE EXACT, FOUR THOUSAND MULTI FUNCTION SWITCHES WERE ON BACK ORDER PER THE LOCAL DEALERSHIP AND CHRYSLER GROUP CUSTOMER ASSISTANCE. NEITHER THE LOCAL DEALERSHIP OR THE CHRYSLER GROUP CUSTOMER...